Salesforce Process and Implementation Specialist

About the role

Airgas is Hiring for a Salesforce Process and Implementation Specialist in Long Beach, CA.

Responsibilities

• Act as the subject matter expert, deeply understanding our business processes, go-to-market strategy, and the full capabilities of the Salesforce platforms
• Leveraging data analysis to improve data quality, close the loop with the field team and define best practices
• Deliver comprehensive user training (onboarding, ongoing, and feature-specific) for all user roles
• Monitor Salesforce utilization and user feedback to identify pain points and training gaps to tailor content to specific user roles and business processes
• Ride along with the sellers to ensure/enhance mobile adoption, include direct observation and enforcement of opportunity creation practices at the point of entry
• Partner with sales leadership to motivate sellers and reinforce training through coaching, performance data analysis, and KPI adoption
• Collaborate closely with Sales Leadership, RevOps, National, and Marketing to ensure all technology and enablement initiatives are fully aligned with the overarching sales strategy and business objectives
• Support key performance indicators (KPIs) related to Salesforce adoption and sales effectiveness, translating data insights into actionable programs that drive sales growth
• Create and maintain high-impact sales enablement content, including playbooks, process guides, talk tracks, and battlecards, ensuring alignment with sales methodologies and business objectives
• Provide on-the-spot support to users, troubleshooting issues and helping them navigate the Salesforce platform

Requirements

• Associate degree or equivalent experience
• Associate’s Degree preferred with a study in either Information Systems, Computer Science, Business, or a related field with a strong focus on CRM systems
• A proven track record of utilization of SFDC in a selling role
• 1-2 years experience with Salesforce

Qualifications

• Required Qualifications: Associate degree or equivalent experience
• Preferred Qualifications: Bachelor's degree

Benefits

• Medical, dental, and vision plans
• Short-term and long-term disability
• Life and accidental death and dismemberment (AD&D) insurance
• Employee Assistance Program (EAP)
• Pre-tax commuter transportation benefit
• Parenthood leave
• Vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays

Pay

$80-90K annually

Schedule

Split to 2 days in office and 3 days out in the field (meeting with users)

Skills

Strong commitment to continuous learning and interest in understanding the core functionality and strategic value of the Salesforce platform, including its features, new releases, and overall roadmap

Benefits

• Comprehensive benefits package including medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees
• 401k plan with company matching funds
• Tuition reimbursement
• Discounted college tuition for eligible employees’ dependents
• Airgas Scholarship Program for dependent children

About Airgas

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare.

Equal Employment Opportunity Information

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment.

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