Salesforce Administrator and Integration Specialist

About Company

Company Overview: At Long Home, we believe in delivering excellence to our customers and investing in the growth of our employees. Established with a commitment to quality craftsmanship and superior customer service, we have become a trusted name in the home improvement industry. Specializing in premium windows, doors, roofing, siding, and bathroom remodeling, we strive to enhance the beauty, comfort, and value of every home we serve. Our mission is to provide homeowners with high-quality products and unmatched customer experience. We achieve this through innovative solutions, dedicated team members, and a culture that fosters collaboration, integrity, and professional growth. As a rapidly growing company, Long Home offers employees the opportunity to work in a dynamic and supportive environment. We are passionate about creating pathways for career advancement while maintaining a strong sense of purpose and community. When you join our team, you become part of a company that values your contributions and invests in your success. Discover your potential and make a lasting impact with Long Home — where your skills, ideas, and dedication drive our shared success.

Responsibilities

• Manage day-to-day Salesforce administration, including users, roles, profiles, permission sets, queues, public groups, page layouts, Lightning pages, record types, fields, objects, and security settings.
• Build and maintain declarative automation using Salesforce Flow, approval processes, validation rules, formulas, dynamic forms, and other platform tools.
• Support Sales Cloud, Service Cloud, Field Service, CPQ, reporting, dashboards, and related Salesforce functionality.
• Partner with business users to gather requirements, troubleshoot issues, and design practical Salesforce solutions.
• Create and maintain reports and dashboards that provide useful visibility into sales, operations, service, and leadership metrics.
• Aid in release management, sandbox testing, change documentation, and deployment activities.
• Work with business stakeholders to understand current processes and identify opportunities to simplify, automate, or improve them.

Qualifications

• 3+ years of hands-on Salesforce administration experience.
• Strong experience building and maintaining Salesforce Flows.
• Solid understanding of Salesforce security, including profiles, permission sets, sharing rules, roles, and object/field-level security.
• Experience with custom objects, fields, record types, Lightning pages, page layouts, validation rules, formula fields, and reporting.
• Ability to gather business requirements and translate them into Salesforce solutions.
• Comfort troubleshooting system issues, data issues, automation failures, and user-reported problems.
• Basic understanding of APIs, integrations, data mapping, and system-to-system communication.
• Ability to read or write basic SOQL queries.
• Strong attention to detail and ability to manage multiple priorities.
• Good communication skills with both technical and non-technical users.
• Experience with Salesforce Field Service.
• Experience with Salesforce CPQ.
• Experience with MuleSoft, MuleSoft Composer, or other middleware tools preferred.
• Experience supporting REST API integrations.
• Basic Apex experience, including the ability to understand existing code and make minor updates.
• Experience with Sales Cloud, Service Cloud, call center operations, lead management, or appointment scheduling processes.
• Experience with data tools such as Data Loader, Inspector, Workbench, or similar tools.
• Experience working in a fast-paced sales, home services, construction, or field operations environment.