Salesforce Platform Manager

Job Details

Johns Creek, Georgia, San Leandro, California, Elk Grove, California, Jacksonville, Florida
Full time
JR1519-2026
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Position Summary

Leads management and optimization of the Salesforce platform to support enterprise strategy and business objectives. Oversees governance, platform performance, and user adoption while aligning Salesforce capabilities with evolving business needs.

Major Tasks and Responsibilities

• Defines and executes the strategic vision and roadmap for the Salesforce platform to support organizational objectives.
• Establishes platform standards, governance frameworks, and reusable capabilities that promote scalable and consistent Salesforce solutions.
• Prioritizes the Salesforce platform backlog and oversees release planning to ensure delivery of high-value platform enhancements.
• PARTNERS WITH BUSINESS AND TECHNOLOGY TEAMS TO TRANSLATE REQUIREMENTS INTO EFFECTIVE SALESFORCE PLATFORM SOLUTIONS.
• Leads platform governance initiatives and promotes best practices for configuration, development, and platform management.
• DRIVES PLATFORM ADOPTION THROUGH USER ENABLEMENT, TRAINING INITIATIVES, AND COMMUNICATION STRATEGIES.
• OVERSEES PLATFORM HEALTH, OPERATIONAL SUPPORT, AND ISSUE RESOLUTION TO MAINTAIN SYSTEM RELIABILITY AND PERFORMANCE.
• MANAGES SALESFORCE PLATFORM TEAM MEMBERS AND PROVIDES LEADERSHIP TO SUPPORT EFFECTIVE PLATFORM DELIVERY AND CONTINUOUS IMPROVEMENT.

Qualifications

• Bachelor’s degree in information technology, business, or a related field.
• 5+ years of Salesforce platform or related experience.
• Knowledge of Salesforce platform capabilities, delivery methodologies, and enterprise application integration practices.
• Proficiency in Salesforce configuration, administration, and platform management.

Benefits

• Health Benefits: Comprehensive medical, vision and dental coverage at reduced rates – not to mention 100% free medical premiums after 10 years with Saia.
• Physical Wellness: Comprehensive program focused on preventive care, early detection of conditions, condition management and One Pass gym memberships through our partners including United Healthcare, Teladoc and Livongo.
• Protection: Company-paid coverage (disability, life) as well as low-cost supplemental coverage (life, critical illness, accident, etc.) and other programs like the Employee Disaster Relief Program.
• Flexibility: Company policies and programs that support flexibility and paid time-off, including but not limited to vacation, sick days and holidays.
• Financial Well-being: Competitive pay, company match on our 401(k) and Roth 401(k) retirement programs with immediate vesting, employee stock purchase program, flexible spending accounts, legal insurance, financial planning and more.
• Perks: Anniversary program, job referral bonuses, scholarship program and more.
• Emotional Wellness: Company programs that provide support include our employee assistance program and behavioral health coverage through our medical plan.