Salesforce Platform Manager

About the Role

NinjaOne is scaling rapidly across SMB, Mid-Market, and Enterprise, and Salesforce sits at the center of how our GTM teams execute. We're hiring a Salesforce Team Lead to join our Sales Systems team in a high-impact role responsible for hands-on solution design as well as technical leadership, mentorship, and execution oversight across our sales technology ecosystem. Salesforce sits at the center of how our Sales, Customer Success, and Revenue teams operate.

What You’ll be Doing

• Platform Ownership & Architecture
  • Own solution architecture across Salesforce and its ecosystem
  • Design scalable, high-performing systems aligned to business needs
  • Champion a Flows-first, low-code approach to accelerate delivery and reduce technical debt
  • Review and approve solution designs to ensure consistency and quality across the platform
  • Drive integrations across tools like Workato, LeanData, DealHub, Chili Piper, and Salesloft
• Team Leadership & Enablement
  • Lead, mentor, and grow a team of Salesforce administrators and integration specialists
  • Provide technical direction, coaching, and performance feedback on solution design, troubleshooting, and platform best practices
  • Break down work and ensure high-quality execution
• Cross-Functional Partnership
  • Partner with Sales Systems teammates to implement solutions across Salesforce and adjacent tools (Workato, LeanData, DealHub, Chili Piper, Salesloft)
  • Translate business needs into scalable system solutions
  • Partner with Sales, CS, Marketing, and Revenue leaders to deliver integrations and workflows that power lead routing, opportunity management, forecasting inputs, and quote-to-cash handoffs
• Operational Excellence & Continuous Improvement
  • Identify & improve processes, reduce manual work, and increase system efficiency
  • Ensure data integrity (to include change management), governance, and platform

About You

• 5-10+ years of experience designing and implementing Salesforce solutions in high-growth environments supporting complex GTM motions required (Sales Cloud required)
• Strong background in Salesforce architecture and scalable system design (expertise in flows, validation rules, custom metadata, security model)
• Strong ability to balance hands-on work with delegation and team mentorship
• Clear communicator able to work effectively with revenue leaders and end users
• Salesforce certifications (Advanced Admin, App Builder, Architect paths) preferred
• Familiarity with DealHub CPQ, Workato, LeanData, Chili Piper, Salesloft, or similar tech stacks

About Us

NinjaOne unifies IT to simplify work for more than 35,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.

We are committed to providing an inclusive and diverse work environment. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.

Additional Information

• This position is NOT eligible for Visa sponsorship.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law.