Salesforce Field Service Lead

About the role

Lead Salesforce.com implementation projects, oversee engagement performance, manage risks and issues, and ensure alignment with client expectations. Develop and maintain integrated project plans, rebalancing work as needed to meet milestones. Lead business and functional requirements definition, prioritize scope, and oversee quality management processes. Monitor project issues and risks, manage resources and finances, and promote best practices in solution delivery. Support pre-sales activities including client interactions and proposal development.

Qualifications

• Minimum 3 years in project management, business analysis, and CRM/Cloud implementation
• At least 3 years in Cloud Computing (SaaS, PaaS) and Salesforce.com
• At least 2 years leading teams
• Bachelor’s degree or equivalent work experience

Skills

• Strong communication, presentation, and client relationship skills
• Adaptability and creativity
• Customer focus
• Solid background in Cloud Computing solutions
• Proven team-building, problem-solving, leadership, and management abilities
• Excellent written and oral communication skills