Salesforce Engineer

Responsibilities

• Act as the domain expert for digital commerce and ordering, ensuring Salesforce Commerce Cloud and eB2B solutions support real-world customer and sales workflows, including product discovery, pricing, promotions, cart, checkout, order management, and post-order experiences.
• Partner with Product Managers, Business stakeholders, and Change teams to clarify requirements, identify edge cases, and translate commerce and customer experience needs into clear, testable acceptance criteria.
• Serve as a quality gatekeeper, validating that solutions are not only technically sound but usable, intuitive, and ready for customer and sales adoption.
• Design and execute functional, integration, and user acceptance testing (UAT) across Commerce Cloud, eB2B, and integrated downstream systems (e.g., pricing, OMS, fulfillment, ERP).
• Plan and implement testing strategies including regression, functional, data validation, integration, and performance testing for new and existing commerce capabilities.
• Validate end-to-end ordering and fulfillment scenarios, ensuring data accuracy, pricing integrity, and order lifecycle consistency.
• Identify gaps early in the delivery lifecycle to reduce rework, defects, customer friction, and downstream business impact.
• Collaborate closely with Engineering, System Integrators, QA, and Change Management teams to triage defects, validate fixes, and certify release readiness.
• Collaborate and share lessons learned regarding performance and reliability issues with all stakeholders including developers, other SREs, operations teams, and project management teams.
• Participate actively in Agile ceremonies, including backlog refinement, sprint planning, sprint reviews, and go-live readiness discussions.
• Provide input into release decisions by assessing business readiness, customer impact, change risk, and quality outcomes.
• Ensure delivered functionality aligns with commerce KPIs (conversion, order success, adoption, accuracy, customer experience), not just stated requirements.
• Support and influence DevOps and CI/CD practices, including test automation, environment readiness, and release validation.

Qualifications

• Bachelor’s degree in related field (e.g., Computer Engineering, Information Systems, etc.) or equivalent combination of education and work experience.
• Typically, 8+ years of experience in business analysis, quality assurance, or a hybrid BQA type role supporting enterprise platforms.
• 5+ years of DSD industry and Tell Sell experience preferred.
• Demonstrated hands-on experience with digital commerce, ordering, or customer-facing platforms (eCommerce, eB2B, tell sales, portals, or sales ordering systems).
• Experience working with Salesforce platforms, preferably Commerce Cloud, B2B Commerce, or integrated eB2B solutions.
• Proven ability to translate business requirements into clear, testable acceptance criteria.
• Strong communication skills with the ability to collaborate effectively with Product, Engineering, QA, and business stakeholders.
• Ability to identify gaps, risks, and edge cases early to protect solution quality and business outcomes.
• Native-level proficiency/fluent in English.
• Experience validating end-to-end order-to-cash or order lifecycle flows across integrated systems.
• Experience working in DevOps and Agile technology environments preferred.
• Collaborate and share lessons learned regarding performance and reliability issues with all stakeholders including developers, other SREs, operations teams, and project management teams.
• Salesforce Commerce Cloud, OCM or related Salesforce certification preferred.

Pay

The salary range for this role is $120,000 to $170,000 or the hourly equivalent. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Turnberry Solutions offers benefits such as a comprehensive healthcare package (medical, dental, vision), disability and group term life insurance, health and flexible spending accounts, a utilization bonus, 401(k) with match, flexible time off for salaried employees, parental leave for salaried employees, and flexible work arrangements (all benefits are subject to eligibility requirements).