Salesforce Engagement Manager

For our client, we are seeking a Salesforce Engagement Manager to join the team of a leader in the Information Technology space. This role will own the coordination and execution of complex customer engagements from pre-sales through delivery, helping translate client needs into effective solution strategy and implementation. The position requires close collaboration with sales, delivery, and technical teams to ensure smooth handoffs, strong governance, and successful outcomes. You will also serve as a trusted advisor to executive stakeholders, driving confidence in the solution and supporting business transformation through thoughtful program leadership. Location: Remote - US based candidates only, no visa sponsorship available Compensation: $125,000 – $150,000 annually Responsibilities Develop and manage customer relationships to support seamless execution Provide oversight and guidance to project teams to enable successful delivery Act as a thought leader to drive customer outcomes and transformation Participate in sales cycles to build rapport and understand client needs Transition customers smoothly from sales to project delivery Ensure appropriate staffing and manage risks with project teams Drive internal initiatives to improve solution delivery and innovation Qualifications 10+ years of consulting experience in solution architecture and client-facing leadership 5+ years leading complex customer engagements with accountability for solution strategy 5+ years of experience architecting and delivering Salesforce solutions Deep expertise in Contact Center or Salesforce solution design Proven pre-sales experience with C-level stakeholders Hands-on experience designing end-to-end architectures Strong understanding of the full SDLC and program governance Experience managing cross-functional solution teams Strong commercial acumen with experience in SOWs and sales motions Excellent communication and storytelling skills Benefits Remote and in-person work flexibility Travel opportunities with up to 25% commitment Flexible work hours to accommodate personal needs Collaborative culture with open communication Regular celebrations and team-building activities Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.