Salesforce Developer

What You Will Do

• Break/Fix (Production Support)
  • Serve as a hands‑on technical resource for Salesforce production issues, including defects, data integrity problems, automation failures, permissions issues, and integration errors.
  • Analyze and troubleshoot issues across Salesforce configuration and custom code, including Apex, Flows, Lightning components, and integrations.
  • Perform root‑cause analysis (RCA) by reviewing logs, debug output, data models, automation logic, and integration behavior.
  • Implement fixes using configuration or code changes, following established development standards and change control processes.
  • Validate fixes in lower environments and support controlled deployment to production.
  • Provide clear technical documentation of issues, root causes, and implemented resolutions.
  • Partner with Business Analysts and stakeholders to communicate impacts, timelines, and resolution outcomes.
• Enhancements (Backlog Support)
  • Develop incremental enhancements based on well‑defined user stories and acceptance criteria.
  • Collaborate with Business Analysts and Solution Architects to refine technical approaches that align with existing platform patterns.
  • Implement enhancements using Salesforce best practices, minimizing risk to production stability.
  • Support unit testing, system testing, and UAT by resolving defects and refining solutions based on feedback.
  • Assist in managing a small, steady enhancement backlog alongside production support responsibilities.
• Production Stability and Governance
  • Ensure all development work adheres to established SDLC, release management, security, and auditability standards—especially in public‑sector or regulated environments.
  • Identify recurring issues and contribute to long‑term fixes that reduce technical debt and operational overhead.
  • Support evaluation of Salesforce seasonal releases by identifying potential technical impacts and required mitigations.
  • Promote platform reliability, maintainability, and performance through disciplined development practices.

What You Will Need

• Bachelor's degree (Relevant experience may be substituted for formal education or advanced degree)
• Minimum of THREE (3) years of professional experience
• U.S. Citizenship is contractually required.
• Ability to commute to or work from the San Antonio Guidehouse office.
• Must be able to OBTAIN and MAINTAIN a Federal or DoD "SECRET" security clearance; candidates must obtain an approved adjudication of clearance prior to onboarding with Guidehouse.
• Strong experience with Salesforce core functionality (Sales Cloud, Service Cloud, or custom applications).

What Would Be Nice To Have

• Experience with declarative automation such as Flow, validation rules, and approval processes.
• Strong analytical skills for data review, reporting, and issue analysis.
• Demonstrated experience working in break/fix or managed services environments, including ticket-based support.
• Ability to clearly document business processes, requirements, and functional designs.
• Strong communication skills with the ability to translate between technical and non-technical audiences.
• Experience supporting public-sector Salesforce implementations or regulated environments.
• Familiarity with Salesforce integrations and the ability to analyze integration-related issues (no development required).
• Salesforce Business Analyst, Administrator, or Advanced Administrator certification.
• Experience working in Agile or hybrid-Agile delivery models.
• Prior experience supporting government clients, audits, or compliance-driven programs.

What We Offer

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend