Salesforce Data & Systems Analyst

Responsibilities

• Salesforce Migration Leadership: Plan, design, and execute data migration activities from legacy systems into Salesforce, ensuring data accuracy, consistency, and integrity.
• Data Management & Quality: Conduct thorough data profiling, cleansing, deduplication, and validation to ensure high data quality.
• Reporting & Data Visualization: Design, build, and maintain reports and interactive dashboards to provide actionable insights.
• Systems Access & Maintenance: Manage user accounts, roles, profiles, and permissions within Salesforce and integrated systems.
• Troubleshoot and resolve system access issues, acting as a primary point of contact for technical support.
• ETL Processes: Assist in designing and implementing scalable data pipelines and ETL processes.
• Documentation & Training: Create and maintain comprehensive documentation and provide training on data entry best practices and system usage.
• Collaboration: Work closely with development team, program leadership, and staff to understand data requirements and ensure alignment with organizational objectives.

Requirements

• Bachelor's degree in Computer Science, Data Science, Information Technology, or a related field, or equivalent relevant experience.
• 3+ years of Salesforce experience in a data-related role, with experience overseeing data migration or integration projects.
• Demonstrated commitment to social justice principles and understanding of youth development work.
• Foundational knowledge of the Salesforce platform, including its standard data model, objects, fields, and security model.
• Proficiency in data analysis, data management, and Salesforce data migration tools (e.g., Salesforce Data Loader, Demandtools, Workbench, SQL, Excel).
• Experience with data visualization/reporting tools such as Tableau, Power BI, or Salesforce Analytics.
• Strong analytical, problem-solving, and critical thinking skills, with meticulous attention to detail.
• Excellent communication skills, with the ability to explain technical concepts to a diverse non-technical audience.
• Familiarity with data governance principles and data security best practices.
• Experience with ETL tools like MuleSoft, Informatica, or Talend (plus).
• Salesforce Certified Administrator or Salesforce Certified Data Architecture and Management Designer certification (plus).