Salesforce Systems Analyst

Job Description

Pepsi Bottling Ventures is seeking a Business Systems Analyst to join our team. We are jointly owned by Suntory and PepsiCo, and we make, sell, and distribute PepsiCo and other beverages. We bring you the beverages you love and innovate to create new products.

Required Qualifications

• Bachelor’s degree in Business/IT/Computer Science or related field OR a combination of education plus equivalent level work experience.
• 2+ years experience in technology and software development processes.
• 2+ years configuring/developing Salesforce (Commerce a plus) to meet business user requirements.
• 2+ years experience in supporting business applications.
• 2+ years business systems analyst experience in an Agile/Scrum software development environment preferred.
• Experience interfacing with Stripe financial tool is a plus.
• Experience using or implementing Dispute Management in S4 HANA a plus.
• Experience utilizing a production support ticketing system including managing, updating, and resolving tickets.
• Experience supporting end users with technology and/or business process issues.
• Experience working with business functions to understand and map processes to functional and technical specifications.
• Ability to understand and represent the needs of the end user in a software development environment.
• Functional configuration experience in one of the following: SAP/other ERP software and/or Salesforce/other CRM software.
• Understanding of inbound/outbound interfaces is preferred.
• Knowledge of SQL Databases and ability to write/run SQL queries a plus.
• Previous experience within the consumer products industry a plus.
• Experience prioritizing multiple tasks, managing tasks, and adapting to changing environment.
• Strong understanding of process analysis and design, including mapping current (“As-Is”) business processes, identifying inefficiencies and pain points, developing optimized future-state (“To-Be”) processes to address those issues, and identifying gaps that require additional solutions or changes.

What We Look For In Team Members

We look for integrity, teamwork, accountability, adaptability, and communication in all we do and expect from all team members.

Compensation And Benefits

• Paid time off, including holidays, vacation days, personal days, parental leave, and bereavement leave.
• 401(k) with a company match.
• Medical, prescription, dental, and vision insurance options, as well as supplemental health plan options, including accident, critical illness, and hospitalization.
• Saving and spending accounts.
• Company-paid telemedicine services.
• Wellness program.
• Company-paid life insurance.
• Company-paid disability coverage.
• Adoption assistance.
• Education assistance.
• Legal service plan option.
• Pay advance option.