Systems Analyst

About the role

This is a hybrid position based in Utah, requiring some regular in-office days each week. Employment is contingent upon passing a background check and maintaining a clean background.

Responsibilities

• Partner with stakeholders to define, design, evaluate, implement, configure and support technology and business applications and infrastructure.
• Translate business needs into technical specifications, system designs, and project plans.
• Analyze complex business problems and translate them into functional and technical system requirements as well as recommend practical and scalable solutions.
• Assist with implementation, configuration, and administration of infrastructure and productivity platforms, including Microsoft 365 and Azure services.
• Collaborate with vendors and third parties on solution delivery and ongoing support.
• Ensure systems and solutions incorporate security, compliance, and business continuity requirements.
• Participate in system architecture, workflow, and information flow studies to recommend improvements.
• Assist with diagnosis and troubleshooting of reported problems with various applications used by the organization.

Requirements

• Ability to effectively prioritize multiple tasks, priorities, projects, and deadlines.
• Proven experience in planning, deploying and supporting technology and process initiatives.
• Ability to effectively interface with staff through senior management.
• Strong math aptitude, analytical skills, and detail orientation.
• Excellent customer service skills in a professional environment.
• Demonstrated systems administration skills for a Microsoft Windows environment.
• Familiarity with networking fundamentals (TCP/IP, DNS, DHCP, VPNs, firewalls).
• Working knowledge of compliance/regulatory frameworks (GLBA, FFIEC, SOC exams).
• Experience with endpoint management tools (e.g., Intune, SCCM, or similar).

Qualifications

• 3+ years of professional experience in systems analysis, IT operations, or systems support and administration.
• Experience translating business requirements into technical specifications and implementing enterprise systems.
• Bachelor’s degree or equivalent work experience preferred.
• Microsoft Azure/cloud & Office 365 administration experience preferred.

Skills

• Ability to effectively prioritize multiple tasks, priorities, projects, and deadlines.
• Proven experience in planning, deploying and supporting technology and process initiatives.
• Ability to effectively interface with staff through senior management.
• Strong math aptitude, analytical skills, and detail orientation.
• Excellent customer service skills in a professional environment.
• Demonstrated systems administration skills for a Microsoft Windows environment.
• Familiarity with networking fundamentals (TCP/IP, DNS, DHCP, VPNs, firewalls).
• Working knowledge of compliance/regulatory frameworks (GLBA, FFIEC, SOC exams).
• Experience with endpoint management tools (e.g., Intune, SCCM, or similar).

Benefits

• Comprehensive benefits including medical, dental, vision, disability, and life insurance.
• 401K with a company match.
• PTO including 11 federal paid holidays off, vacation time and sick time.
• Financial Wellness Program.
• Volunteer Opportunities.

Pay

Compensation is commensurate with experience.

Schedule

The position is a hybrid role, requiring some regular in-office days each week.