Salesforce Architect
Flywire · Boston, MA · 2 wk ago
HybridCustomer Service$140k–$200k/yrFull-time
Solution Design
Lead the architectural design of end-to-end solutions focusing on scalability, security, and the clicks not code philosophy where appropriate.
Data and Security Design
- Design the data model
- Define identity and access management
- Set up appropriate data sharing
Technical Governance
- Establish and enforce coding standards
- Deployment process (CI/CD)
- Data integrity protocols
- Integration strategy design
- Managing complex integrations between Salesforce and third-party systems using middleware like Workato, Mulesoft or Boomi
Stakeholder Management
- Translate complex technical requirements into actual business insights for leadership and department heads
Technical Roadmap
- Planning work with product owners and stakeholders to prioritize features and maintain long-term technical roadmap for the platform
Mentorship
- Provide guidance and code reviews for Salesforce developers and administrators to ensure best practices are followed
Innovation and Improvement
- Establish a culture of continuous improvement by actively evaluating new Salesforce features, including Agentforce, AI to enhance business efficiency
Training and Support
- Develops guidelines, documentation
- Provides high-tier technical support to ensure the successful adoption of system changes and best practices