Salesforce Administrator (Pardot)(3x Onsite In NYC)

About the role

Contract-to-hire Salesforce position based in New York, NY with a hybrid schedule (3 days per week onsite). Six-month initial term. No sponsorship or C2C arrangements available.

Responsibilities

• Own the day-to-day health and stability of the Salesforce platform, including incident management, releases, enhancements, production support, and user requests across global teams
• Serve as technical owner for Salesforce and Marketing Cloud Account Engagement (Pardot) environments, ensuring system reliability, data quality, governance, and platform scalability
• Manage Pardot/MCAE and marketing automation processes including Engagement Studio, automation rules, lead scoring and grading, dynamic lists and segmentation, forms and lead capture
• Support users, troubleshoot production issues, and drive root-cause resolution
• Participate in ongoing Salesforce transformation and migration effort: data migration, integration cutovers, testing, configuration, and validation of third-party partner deliverables
• Support integrations, releases, testing, and platform governance
• Manage member-facing financial processes including invoicing, participant lifecycle management, billing workflows, and multi-currency operations
• Partner with Marketing, Finance, Communications, Events, and business stakeholders globally to deliver technical solutions, user training, reporting, and platform enhancements

Requirements

• 5+ years of Salesforce experience
• Strong Salesforce Administration experience (security, permissions, flows, reporting, data management)
• Working knowledge of Apex, Lightning Web Components (LWC), and Visualforce
• Marketing Cloud Account Engagement (Pardot) administration experience including Engagement Studio, automation rules, lead scoring & grading, dynamic lists & segmentation, forms and lead capture
• Experience supporting Salesforce integrations and API-based systems
• Experience with Salesforce migrations, rebuilds, or major platform enhancements

Qualifications

• Experience working within multi-country, federated, nonprofit, membership, or public-interest organizations
• Strong release management, environment strategy, sandbox management, metadata deployment, and source control knowledge
• Experience with finance system integrations, invoicing platforms, and cross-functional business process optimization
• Ability to create technical documentation, architecture decision records, testing procedures, and user training materials
• Strong communication skills with the ability to support global users across multiple time zones and business functions

Skills

• Salesforce
• Marketing Cloud
• Marketing Cloud Account Engagement (Pardot)
• Apex
• Lightning Web Components (LWC)
• Visualforce
• API integrations
• Data migration
• Release management
• Source control

Pay

Hourly range: $60.00 – $65.00/hr. Individual compensation within this range depends on qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other job-related factors.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital coverage
• 401(k) Retirement Plan with pre-tax and Roth post-tax contributions
• Life Insurance (Voluntary Life & AD&D for employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

Schedule & Location

Hybrid role based in New York, NY — 3 days per week onsite. Contract-to-hire, six-month initial term. Position anticipated to close November 3, 2026.