Salesforce Administrator IV

Responsibilities

• Administer Salesforce user accounts, roles, profiles, permission sets, and sharing rules
• Maintain user access and monitor Salesforce system performance, data integrity, and availability
• Implement Salesforce security measures, including multi-factor authentication, IP restrictions, and field-level security
• Configure and maintain Salesforce features such as objects, fields, page layouts, record types, validation rules, and flows
• Maintain system documentation and create end-user training materials
• Conduct regular system upgrades, patches, and release readiness activities
• Manage Salesforce environments, including sandboxes and production orgs
• Implement Salesforce integrations with other systems or applications using APIs, middleware, and AppExchange solutions
• Support Salesforce automation (Flows, Process Builder, Approval Processes) to reduce manual work
• Monitor system logs, errors, and integrations to ensure operational continuity
• Partner with Salesforce developer teams to align the platform with enterprise security and compliance standards
• Provide Tier 2/Tier 3 Salesforce support, resolving complex user issues
• Deliver onboarding and training for new users
• Support governance processes, data stewardship, and system change management
• Collaborate with business units to capture requirements and optimize CRM functionality

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field
• Salesforce Certified Advanced Administrator
• Security+ CE certification
• Additional certifications preferred: Salesforce Certified Platform App Builder, Salesforce Certified Sales Cloud Consultant, Salesforce Certified Service Cloud Consultant
• 5+ years of Salesforce administration experience
• Demonstrated expertise in user management, security, automation, and system optimization
• Experience supporting multiple Salesforce clouds and enterprise-scale deployments
• Strong knowledge of Salesforce integrations and AppExchange solutions

Pay

The projected compensation range for this position is $130,000.00 to $150,000.00 (annualized USD).