Salesforce Administrator

About the role

The Salesforce Administrator will work with a prestigious organization’s Salesforce project team to gather requirements and configure the Salesforce application based on business needs. The individual must be comfortable communicating and presenting to technical and non-technical audiences.

Responsibilities

• Create and manage users, profiles, roles, and permission sets in Salesforce
• Perform system implementation, configuration, and tuning
• Manage Salesforce objects and processes for the organization
• Develop reports, dashboards, and processes to continuously monitor data quality and integrity
• Utilize extensive knowledge of Salesforce Administration
• Other duties as assigned

Qualifications

• Basic Qualifications: AA degree required/bachelor's degree preferred; Extensive knowledge of Salesforce Administration; At least 2 years of experience with Apex, Visualforce, and API development; At least 2 years of Salesforce Admin experience; At least 1 year of development experience working with Salesforce Lightning interface including Lightning components, controllers, and apps; Experience developing software with the Salesforce platform including triggers, workflows, validations, approvals, Apex classes, Visualforce pages and Lightning components; Demonstrated understanding and experience with Salesforce.com architecture and API; Understanding of software development life cycle (SDLC)
• Preferred Qualifications: Bachelor's Degree; Salesforce Certified Administrator; Security+ Certification; Salesforce Developer experience; Developing applications for a higher education environment

Skills

• Minimum two years of experience as a Salesforce.com administrator
• Proven ability to design and implement new processes and facilitate user adoption
• Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
• Strong understanding of Salesforce best practices and functionality
• Strong data management abilities
• A documented history of successfully driving projects to completion
• A demonstrated ability to understand and articulate complex requirements
• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
• Creative and analytical thinker with strong problem-solving skills
• Excellent verbal and written communication skills
• Ability to communicate effectively at all levels of the organization
• Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
• Ability to assess the impact of new requirements on Salesforce and all upstream and downstream applications, systems and processes

Additional Skills

• Understanding relational database concepts and Structured Query Language (SQL)
• Understanding of Salesforce.com Admin (ADM201 and ADM211) certifications preferred
• Previous experience working in a SCRUM or agile environment preferred
• Flexible Daily Start Time Available

Benefits

• Profit Sharing Plan
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Health Savings Account (for eligible health plan)
• Norton LifeLock Identity Protection Benefit
• Employee Assistance Plan
• Eligible for annual performance bonuses, spot bonuses and referral bonuses, consistent with policy

Schedule

• Onsite Annapolis Maryland (Eligible for a Hybrid Schedule - 2 days remote and 3 days onsite per week after an initial fully onsite training period)
• Flexible Daily Start Time
• 8-hour shift
• Monday to Friday

Application Instructions

• Are you able to work on-site in Annapolis, MD?
• This position requires US Citizenship-Can you meet this requirement?
• Are you willing to undergo a background check, in accordance with local law/regulations?