Sales Territory Manager

About the role

We are seeking a talented and driven professional to join our team in the exciting medical device sales industry.

Responsibilities

• Partners with members of the Team in all aspects of the sales call pattern, including but not limited to, covering accounts in the assigned territory, promotion of the products in assigned accounts, managing inventory, and, as he/she learns and grows, beginning to convert customers to DJO.
• Sales Support
• Partners with the Team and organization to meet and exceed business targets (quotas).
• Responsible for keeping the Team informed of all sales related activity, market trends, and competitor activity within the territory.
• Covers daily/weekly scheduling to ensure proper coverage of patient appointments and physicians and clinicians calls.
• Sales Activity
• Assists Area Sales Manger in identifying and qualifying potential sales leads.
• Introduces the Company’s products to potential customers.
• Cultivates customer relationships by initiating contact with surgeons, physicians, therapists, and other device users.
• Pairs with Area Sales Manager on inventory management and building of proper inventory levels and sets to meet customer needs.
• Product Knowledge
• Following product training, tailors DJO’s promotional message based upon knowledge of the customer, advises on appropriate product selection, answers customer questions about product functionality and distinguishes DJO products from those of DJO’s competitors.
• Provides education to patients on the application, use, care, and expected outcome for CMF products as indicated by the physician instructions and manufacturer recommendations.
• Delivers, sets up, instructs, and educates patients on the safe and appropriate use of CMF products at medical facilities or private residences.
• Aids with equipment delivery, set-up, follow-up, and service as needed.
• Administrative
• Coordinates, prepares, gathers and submits accurate paperwork required for insurance billing in a timely manner.
• Obtains accurate insurance information to be used for verification and pre-authorization, when appropriate.
• Processes all patient documentation daily, ensuring that claims are accurate, timely and fully documented.
• Follows up on all open accounts, maintaining thorough chronological records on each patient account.
• Compliance
• Demonstrates commitment to the DJO Compliance & Ethics Program, the DJO Code of Conduct, the DJO Sales and Marketing Code of Conduct, the AdvaMed Code of Ethics, and all supporting and applicable regulations, policies and procedures.
• Treat Protected Health Information (PHI) with the strictest confidentiality in accordance with HIPAA standards.
• Acquires a basic understanding of the field to include regulatory compliance issues and adhere to these guidelines.

Qualifications

• High proficiency in MS Office required.
• High School Diploma or GED required.
• Bachelor’s Degree in Business, Marketing, or related healthcare field preferred.

Education

• High School Diploma or GED required.
• Bachelor’s Degree in Business, Marketing, or related healthcare field preferred.

Other

• Must possess a valid Driver’s License and current automobile insurance.
• Must be able to relocate in the specified geography upon assignment to Territory Manager role.
• Must be willing to remain in the Sales Associate role for a minimum of one year.

General Skills/Competencies/Specialized Knowledge

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Technical Skills – Demonstrates necessary eagerness to acquire necessary technical knowledge, skills and judgment to serve customer needs and accomplish goals. Assesses own strengths and weaknesses. Pursues training and development opportunities. Strives to continuously build knowledge and skills.
• Analytical and Mathematical Skills – Synthesizes complex or diverse information. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
• Written Communication – Writes clearly and informatively. Varies writing style to meet needs. Able to read and interpret written information. Ability to write reports, business correspondence, and procedure manuals.
• Verbal Communication – Speaks clearly and persuasively in positive or negative situations. Listens and gets clarification.
• Interpersonal Skills – Ability to work with co-workers and customers, both internal and external, of all levels. Ability to professionally interact and build constructive and effective relationships. Ability to effectively interface with others on behalf of the organization.
• Problem Solving – Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Gathers and analyzes information skillfully. Develops alternative solutions. Uses reason even when dealing with emotional topics.
• Decision Making – Exhibits sound and accurate judgment. Includes appropriate people in decision-making process. Identifies and resolves problems in a timely manner.
• Adaptability – Embraces and adapts to change and demonstrates a willingness to learn. Ability to respond quickly to change, and to prioritize actions to meet customer needs.
• Collaboration and Teamwork – Works collaboratively and cooperatively with teams cross-functionally. Energetic and willingness to work closely with all team members to achieve success.
• Business Acumen – Understands business implications of decisions. Develops a strong grasp of business concepts and related issues. Shows understanding of issues relevant to organization. Keeps up to date with current practices and trends. Develops and uses cross functional knowledge.
• Customer Orientation – Demonstrates a keen understanding of various customers’ (internal or external) needs and utilizes a variety of resources to provide solutions and a compelling value proposition.
• Computer Skills – Proficient computer system based tools including Microsoft Office applications, e-mail, web browsers and spreadsheet Software. Experience With Salesforce.com Preferred.

Travel Requirements/Work Environment and Physical Demands

• Must be able to travel up to 25% of the time.
• Considerable time spent traveling in car.
• Must be willing to travel to various locations upon request, using own transportation.
• Travel may be a routine or scheduled, or may change from day to day.

EQUAL EMPLOYMENT OPPORTUNITY

Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis.