SALES SUPPORT SPECIALIST - TX

FLSA Classification: Non-Exempt

About the Company

Starting as a typewriter company in Chickasha, OK in 1934, Standley Systems has grown to have offices across North Texas and Oklahoma. We are committed to supporting businesses with the technology tools and resources needed to empower their employees. Over the years, we have evolved to provide a holistic approach to each client’s environment, expanding our team and resources to offer business technology solutions in two key areas: Print Technology Services and Managed Services.

Standley Systems operates with a “People First” mindset, focusing on listening and truly understanding our clients’ situations to provide solutions that keep them moving forward while delivering an exceptional experience. Our team is driven by a shared set of core values, vision, and a high sense of purpose. We believe in working together to win together, with each person and department owning their role in the process.

About the Role

The Sales Support Specialist will provide administrative support to the Standley Systems Sales Department and the Technology Portal. This role requires the ability to handle a wide range of administrative and executive support tasks independently, with minimal supervision. The ideal candidate will interact with staff and departments at all levels in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient while maintaining a high level of professionalism and confidentiality. This position reports directly to the Director of Admin Operations.

Responsibilities

• Assist Sales Teams with day-to-day activities.
• Review Sales documentation, including Sales Admin Review, Contracts Review, and Rejections.
• Process electronic signature requests.
• Coordinate leases, working with financial partners on Credit and Buyout reviews.
• Perform CRM duties such as account reassignment and other tasks as requested.
• Prepare Business Technology Reviews for the Sales Department.
• Gather and report weekly L10 metrics and assist with facilitating L10 meetings.
• Assist with all aspects of reporting, including Forecasting, CRM, CPQ, MIF, and E-auto lists.
• Support Directors with New Hire preparations, ensuring technology is in place, work areas are clean, supplies are ready, welcome packets are prepared, and training schedules are maintained.
• Assist with projects, accounts, quarterly reviews, and bids.
• Help sales reps with client information requests from CRM, CPQ, E-auto, and related sources.
• Serve as the Commission tool administrator, coordinating, researching, and approving lead payouts.
• Assist the Sales Department with paperwork questions and order imports.
• Implement office procedures, including conference room meeting policies, demo lunch processes, inter-office mail systems, and emergency evacuation plans.
• Schedule and coordinate all meetings in the Portal, verifying availability on the Portal calendar.
• Schedule and coordinate internal meetings, ensuring refreshments and rooms are prepared (setup and breakdown with team assistance).
• Coordinate catering, snacks, and drinks according to guidelines, ensuring stock is organized and available.
• Coordinate manpower needs for onsite events and assist with day-of-event assignments.
• Assist with keeping the portal and office stocked with paper goods and office supplies, ensuring the office remains clean and organized.
• Support sales meeting-related planning and assist the Marketing Coordinator with customer-related event planning.
• Assist with events related to your assigned sales territory, including BIG FRED, Spirit Week, and QSM.
• Provide front door coverage for the office.
• Maintain facilities, including full office organization, cleanliness, reporting maintenance needs, and communicating with the cleaning crew.
• Perform general clerical duties such as photocopying, faxing, mailing, and filing.
• Assist the Contracts team with projects.
• Handle toner requests from Supplies, including toner inventory management.
• Ensure the sales intranet page is kept up to date.
• Perform other duties as assigned by Team Lead or Manager.

Requirements

• Highly organized and able to multi-task.
• Strong verbal and written communication skills.
• Excellent calendar management skills.
• Project management experience.
• Financial skill set.
• Attention to detail.
• Basic analysis skills.
• Team player with a positive attitude.
• Good driving record, valid driver’s license, and proof of insurance.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• 3-5 years of administrative experience preferred.
• Associate or bachelor’s degree and/or related work experience.

Skills and Abilities

• Curiosity and a proactive mindset.
• Ability to work independently with minimal supervision.
• Flexibility to adapt in a fast-paced environment, sometimes under pressure.
• High level of professionalism and confidentiality.

Physical Requirements

• Must be able to pass drug and alcohol screens (note: medical marijuana license-holders who test positive for marijuana will not qualify due to federal contract requirements).
• Regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer and telephone keyboard.
• Specific vision abilities required for close computer work.
• Light to moderate lifting required.
• Regular, predictable attendance required.
• Travel to other Standley Systems offices and customer sites during normal business hours required.

Work Environment

• Moderate noise (e.g., business office with computers, phones, and printers, light traffic).
• Ability to work in confined areas.
• Ability to sit at a computer terminal for extended periods.