Sales Support Specialist (Texas South)

About the role

Candidates must live in the Greater Houston, Austin, San Antonio, or Corpus Christi areas, with convenient access to a major commercial airport, as this role supports a broad Texas territory requiring frequent travel.

Responsibilities

• Collaborate with Area and Regional leadership and field sales representatives to expand awareness and adoption of Biodesix diagnostic solutions.
• Provide temporary or ongoing field coverage in open or high-need territories across the Western US, ranging from four weeks to three months at a time.
• Create and maintain strong relationships with healthcare providers to ensure consistent test utilization and exceptional customer experience.
• Support onboarding, education, and training for new accounts to promote smooth implementation and sustained engagement.
• Identify and address risks to account retention, providing timely solutions that reinforce long-term partnerships.
• Deliver high-quality communication and support during transitions or staffing gaps, ensuring continuity of service.
• Maintain detailed CRM records, manage pipeline activities, and communicate account updates proactively.
• Represent Biodesix at meetings, training sessions, and local events as needed.

Requirements

• Bachelor’s Degree required
• 0 to 3 years of sales or customer-facing healthcare experience preferred

Qualifications

• Valid US driver’s license and ability to travel extensively across the Western US
• Comfort with weekly flights, multi-day trips, and extended time in assigned territories
• Strong communication, organization, and problem-solving skills
• Ability to adapt quickly to new environments and build rapport with diverse provider groups
• Curiosity, resilience, and a passion for supporting better patient outcomes
• Ability to balance autonomy with collaborative teamwork across multiple regions

Skills

• Strong communication and organizational skills
• Ability to work independently and as part of a team
• Adaptability to new environments and diverse provider groups

Benefits

• $70,000- $80,000 base + Monthly commission based on sales target achievement
• Discretionary Bonus opportunity
• Comprehensive health coverage: Medical, Dental, and Vision Insurance: Short/Long Term Disability and Life Insurance
• Financial benefits: 401(k), Flex Spending Account
• 120 hours of annual vacation
• 72 hours of paid sick time off
• 11 paid holidays + 3 floating holidays
• Employee Assistance Program
• Voluntary Benefits
• Employee recognition program

Pay

• $70,000- $80,000 base + Monthly commission based on sales target achievement

Schedule

• Travel-intensive deployment role requiring 90 to 100 percent travel within southern Texas, with occasional support elsewhere in the US