Sales Support

About the role

We are looking for a Sales Operations Coordinator to support sales operations and provide the reporting, coordination, and analytical insight needed to keep commercial activities running smoothly in Lawrence, Massachusetts. This role blends hands-on operational support with data-driven analysis, helping teams manage customer setup, promotional activity, merchandising efforts, and day-to-day sales requests.

• Coordinate incoming sales-related requests by monitoring shared communication channels, organizing priorities, and routing matters to the appropriate internal contacts.
• Support the setup of customers, products, and vendors by maintaining accurate records across internal systems and external platforms.
• Prepare recurring and ad hoc sales reports, dashboards, and summaries that highlight trends, performance results, and actionable business insights.
• Keep projects and daily workflows on track through task management tools, ensuring deadlines, responsibilities, and follow-up actions are clearly managed.
• Provide oversight and direction to the Sales & Marketing Assistant to help maintain efficient execution of routine operational activities.
• Aid the sales team with product samples, presentation materials, meeting logistics, and post-meeting follow-up to strengthen customer support.
• Help coordinate promotional and retail merchandising initiatives by tracking deliverables, timelines, and cross-functional communication.
• Contribute to operational improvements related to sales processes and system-based workflows when business needs require updates or transitions.

Requirements

The ideal candidate brings strong organization, sound judgment, and the ability to turn business data into clear, useful information for stakeholders.

Qualifications

Strong organization, sound judgment, and the ability to turn business data into clear, useful information for stakeholders.

Skills

• Strong organization
• Sound judgment
• Data-driven analysis

Benefits

N/A

Pay

80000 - 90000 USD / Yearly

Schedule

Permanent / Full Time