Sales Supervisor - Southampton

Reports to: Store Manager

About the role

Our mission is to create a unique customer experience and produce leaders by instilling confidence, knowledge, and a stylist’s mentality. A Sales Supervisor drives the business forward by providing an exceptional customer experience and creating long-lasting client relationships. They lead by example, set the pace on the sales floor, and partner with the entire management team to foster an environment of teamwork and creativity. This person exhibits a strong sense of leadership and acts as a role model.

Responsibilities

• Meet personal and store sales goals by ensuring each customer receives outstanding service
• Establish a returning client business by developing and maintaining long-lasting relationships
• Actively outreach to client base to strengthen relationships via email, phone call, and text messaging
• Utilize company selling culture and training tools to meet and exceed KPI expectations
• Actively learn and speak to the trends of each collection to build stronger stylists
• Maintain organization, upkeep, and cleanliness of both the front and back of house
• Participate in all Divisions of Responsibility to support overall business and develop as a well-rounded leader
• Ensure the sales floor is maintained and beautifully reflects the brand
• Maintain an active sales floor presence to assist and coach staff in developing strong client relationships
• Partner with the entire team to execute open/close checklists, shipments, DORs, and overall store standards
• Manage daily Division of Responsibility and open/close checklist when working solo coverage
• Remain coachable and open to feedback to continuously develop in your role
• Actively support Diversity, Equity, and Inclusion initiatives

Requirements

• Previous management experience preferred but not required
• Previous sales experience preferred but not required
• Ability to constantly bend, open, lift, carry, and move merchandise and fixtures up to 25 pounds
• Continuous standing and walking; ability to move around all store areas and be accessible to customers
• Ability to occasionally climb ladders as needed
• Ability to work daily with telephone, POS, and computer equipment
• Ability to work a flexible schedule including days, nights, weekends, and holidays

Pay

$22/hr–$23/hr plus uncapped commission

Benefits

• Wardrobing program and a competitive discount
• 401(k) with an employer match
• Medical, dental, and vision coverage
• Floating holidays