Sales Supervisor - Manhasset

About the role

Our mission is to create a unique customer experience and produce leaders by instilling confidence, knowledge, and a stylist’s mentality. A Sales Supervisor drives the business forward by providing an exceptional customer experience and creating long-lasting client relationships. They lead by example, set the pace on the sales floor, and partner with the entire management team to foster an environment of teamwork and creativity. This role requires strong leadership and acting as a role model.

Responsibilities

• Meet personal and store sales goals by ensuring each customer receives outstanding service.
• Establish a returning client business by developing and maintaining long-lasting relationships.
• Actively outreach to client base to strengthen relationships via email, phone calls, and text messaging.
• Utilize company selling culture and training tools to meet and exceed KPI expectations.
• Learn and communicate trends of each collection to build stronger stylists.
• Maintain organization, upkeep, and cleanliness of both the front and back of house.
• Participate in all Divisions of Responsibility to support overall business and develop as a well-rounded leader.
• Ensure the sales floor reflects the brand’s aesthetic and standards.
• Maintain an active sales floor presence to assist and coach staff in developing strong client relationships.
• Partner with the team to execute open/close checklists, shipments, and store standards.
• Manage daily Division of Responsibility and open/close checklist independently during single-coverage shifts.
• Remain coachable and open to feedback to continuously develop in the role.
• Actively support Diversity, Equity, and Inclusion initiatives.

Requirements

• Previous management or sales experience preferred but not required.
• Ability to constantly bend, lift, carry, and move merchandise and fixtures up to 25 pounds.
• Continuous standing and walking; ability to move around all store areas and be accessible to customers.
• Ability to occasionally climb ladders as needed.
• Proficiency with telephone, POS, and computer equipment.
• Ability to work a flexible schedule including days, nights, weekends, and holidays.

Competencies

• Customer focus
• Drive for results
• Team player
• Time management
• Personal credibility

Pay

$22–$23 per hour plus commission.

Benefits

• Monthly clothing allowance
• 401(k) with company match program
• Paid time off (PTO), floating holidays, and bereavement leave