Sales Supervisor, Beverly Hills

Position The RIMOWA Sales Supervisor is responsible for assisting the store team in all service and operational duties to help increase store productivity and performance. Job Responsibilities Sales Generation Achieves monthly and annual sales targets by utilizing in-depth, updated product knowledge, selling and customer service skillsMaintains client book. Regularly follows up with clients and meets monthly clienteling sales goalsAssists Boutique Manager with execution of store marketing initiativesAssists In training efforts and KPI management for sales team Customer Service Provides superior customer serviceAssisting and leading sales staff in partnership with store managementProcesses customer repairs when requested Operations Understands and adheres to all store operational procedures including, but not limited to, opening and closing guidelines, inventory display and presentation guidelines, shipping/receiving policies, etc.Ensures facility maintenance, presentation and organizationExhibits proficiency in computer programs used by the Company Profile High School diploma or equivalentDetail oriented, task focusedProfessional, strong communication skills both verbal and writtenExcellent problem-solving skills, positive attitude, team playerAbility to work varied hours/days, including nights, weekends and holidaysMust be able to lift large boxes up to 25lbs repeatedlySelling skills with ability to meet monthly personal sales goalsStrong clienteling/customer development skillsCustomer focus: Dedicated to meeting customer expectations and requirements within Company policy parametersAbility to establish and maintain effective relationships with customers via clientelingAbility to learn and effectively convey product information