Jobs · Customer Service · Michigan

Sales Supervisor

Gerber Life Insurance Company · Fremont, MI · 3 wk ago
On-siteCustomer ServiceFull-time

What You'll Do

  • Lead, motivate, and develop a team of sales representatives focused on selling Gerber Life Insurance products.
  • Drive sales performance through coaching, mentoring, training, and performance management.
  • Monitor key performance indicators, productivity, quality, and compliance metrics to achieve business goals.
  • Conduct one-on-one coaching sessions and provide ongoing feedback to maximize team performance.
  • Partner with leadership and cross-functional teams to identify opportunities for continuous improvement.
  • Handle escalated customer situations and support team members in resolving complex issues.
  • Recruit, train, and develop talent while fostering a positive and high-performance sales culture.

Required Qualifications

  • 3+ years of leadership or supervisory experience leading successful sales or contact center teams.
  • Proven ability to coach, motivate, and develop employees to achieve and exceed performance goals.
  • Strong communication, analytical, problem-solving, and organizational skills.
  • Experience in a contact center, financial services, insurance, or sales environment preferred.
  • Ability to thrive in a fast-paced, metrics-driven environment and effectively manage multiple priorities.
  • Bachelor's degree or equivalent work experience required.

Why Join Gerber Life?

  • Join a company dedicated to helping families protect their financial future while building a rewarding leadership career.
  • Play a critical role in developing talent, driving sales growth, and delivering exceptional customer experiences.
  • If you're a proven sales leader who enjoys coaching teams and delivering results, we'd love to hear from you.

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