Sales Supervisor – 7 For All Mankind, San Marcos Premium Outlets

About the Role

Join 7 For All Mankind, the first company to bring premium denim to the market, putting L.A. on the map as the fashion authority on premium denim. As a Sales Supervisor, you will assist the Store Manager with all aspects of day-to-day store operations, including sales, customer service, recruiting, training, profits, and maintaining store standards. In the absence of the Store Manager or Assistant Manager, you will supervise and manage all store personnel, enforce company policies, and ensure operational excellence. This role is key to delivering exceptional customer experiences and driving the continued success of our brand.

Responsibilities

• Contribute to overall store success by meeting sales goals and achieving individual sales targets.
• Deliver exceptional customer experiences by styling and wardrobing customers based on their needs.
• Set the standard for customer engagement that exceeds industry benchmarks.
• Build client relationships and drive sales through outreach and brand excitement.
• Train, coach, develop, and motivate associates to maximize sales productivity.
• Assist the Store Manager and Assistant Manager in leading the store team, including enforcing company culture, operations, and policies.
• Manage payroll and ensure proper staffing coverage based on business needs.
• Support and execute directives from Visual Merchandising, Operations, and Marketing, ensuring timely communication and completion of deliverables.
• Communicate with management regarding employee relations, daily operations, compliance matters, and personal skill development goals.
• Represent the brand and ensure team members embody it in all customer and peer interactions.
• Enforce Loss Prevention policies and procedures, and assist with financial audits and inventories to mitigate internal and external shortage risks.

Requirements

• 2+ years of professional sales experience in specialty or luxury retail and/or customer service.
• At least 1 year of supervisor experience.

Skills

• Strong leadership and time management abilities.
• Ability to meet performance expectations and operate efficiently under pressure.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to multitask and prioritize.
• Proficient problem-solving and decision-making skills.
• Ability to operate a cash register accurately while adhering to cash handling procedures.
• High level of initiative and self-motivation.

Physical and Environmental Requirements

• Repetitive hand motion while operating a cash register or computer.
• Regular interaction with the public in a crowded and noisy store environment.
• Standing required for the entire work shift.
• Operation of office equipment (e.g., computers, phones, fax machines, scanners, and copiers).
• Must work weekend and night shifts.
• Ability to climb ladders as needed.
• Bend, lift, open, and move product weighing up to 50 pounds.

About the Company

7 For All Mankind embraces the individuality of each employee, fostering an environment where growth and success align with personal fulfillment. Our culture is built on collaboration, creativity, and inclusivity, valuing diverse perspectives and encouraging feedback across all levels. We are committed to creating an inclusive environment that welcomes differences among associates, customers, suppliers, and communities.