Sales Supervisor - 7 for All Mankind, Allen Premium Outlets

Join 7 For All Mankind, the first company to bring premium denim to the market, putting L.A. on the map as the fashion authority on premium denim. With almost 20 years of leadership in denim innovation, 7 For All Mankind continues to shape the industry through innovative fits, fabrics, and collaborations.

About the role

The Sales Supervisor assists the Store Manager with all aspects of day-to-day store operations, including sales, customer service, recruiting, training, profits, and maintaining store standards. In the absence of the Store Manager or Assistant Manager, the Sales Supervisor supervises and manages all store personnel, enforcing company policies and procedures. This role ensures exceptional customer experiences and contributes to the brand’s success by introducing customers to premium denim.

Responsibilities

• Contribute to store success by meeting sales goals while achieving individual targets.
• Deliver exceptional customer experiences by styling and wardrobing customers based on their needs.
• Set the standard for customer engagement that exceeds industry expectations.
• Build client relationships and drive sales through outreach and brand excitement.
• Train, coach, and motivate associates to maximize sales productivity.
• Assist the Store Manager and Assistant Manager in leading the store team, serving as an expert on company culture, operations, and policies.
• Manage payroll and ensure proper coverage based on business needs.
• Support and execute directives from Visual Merchandising, Operations, and Marketing, ensuring timely communication and completion of deliverables.
• Communicate with management regarding employee relations, daily operations, compliance matters, and personal skill development.
• Represent the brand and ensure team members embody it in all customer and peer interactions.
• Enforce Loss Prevention policies and assist with financial/sales audits and inventories to prevent internal and external shortages.

Requirements

• 2+ years of professional sales experience in specialty or luxury retail and/or customer service, with at least 1 year of supervisor experience.
• Strong leadership, time management, and organizational skills.
• Ability to meet performance expectations and operate efficiently under pressure.
• Effective verbal and written communication skills.
• Strong problem-solving and decision-making abilities.
• Proficiency in operating a cash register while adhering to cash handling procedures.
• High level of initiative and self-motivation.

Special Physical and Mental Requirements

• Repetitive hand motion while operating a cash register or computer.
• Regular interaction with the public in a crowded and noisy store environment.
• Standing required for the entire work shift.
• Ability to operate office equipment (computers, phones, fax machines, scanners, and copiers).
• Must work weekend and night shifts.
• Ability to climb ladders as needed.
• Bend, lift, open, and move product up to 50 pounds.

Benefits

• Competitive bonus and incentive programs.
• Opportunities for career growth within the brand.

Work Environment

7 For All Mankind embraces individuality and fosters a collaborative culture where creativity, feedback, and personal growth are valued. The company is committed to diversity, inclusion, and equal opportunity for all employees, customers, and communities.