Sales Specialist - Business Development Group (BDG) | Fort Worth, TX
About the role
The BDG Sales Specialist coordinates price and delivery quotes to customers that meet certain criteria via telephone, Internet, e-mail and fax. Headquartered in Fort Worth, TX, TTI, Inc. is the world’s leading authorized distributor of passive, connector, electromechanical, and discrete components.
Responsibilities
- Provides price and delivery quotes within customer timeline to customers within assigned geographic territory.
- Utilizes TTI suggested sale price and/or pricing history for that customer.
- Reviews customer dynamics such as revenue, number of employees, square footage, etc. and escalates any relationship for review that could benefit from being assigned to an Account Representative.
- Researches and expedites customer orders.
- Maintains delivery date and product quality to meet customer requirements.
- Processes customer’s order by entering it into the sales database for quote processing and delivery schedules.
- Expands product knowledge by utilizing all resources including product literature, factory representatives, product managers, sales managers and other sales representatives.
- Participates in the TTI Total Quality process by following defined policies and procedures.
- Increases the number of customers trading with TTI by delivering exceptional customer service and high quality.
- Quotes items that are Non Cancelable/Non Returnable (NCNR) and keeps documentation on file to mitigate potential inventory write-offs.
- Prepares forecast and activity reports on account territory.
- Works with Regional Credit Manager to resolve customer credit issues.
Requirements
- A high school diploma or GED.
- A bachelor’s degree with one to three years of customer service/sales support experience, or an equivalent combination of education and experience.
- Exceptional knowledge of company products and services.
- Excellent verbal and written communication skills, including excellent presentation skills.
- Strong analytical, problem-solving, and negotiation skills.
- Organized and able to prioritize and manage multiple tasks.
- Ability to calculate discounts, commissions, proportions, and percentages.
- Reads, analyzes, and interprets business periodicals, professional journals, technical procedures, and government regulations.
- Ability to work with minimum supervision and make responsible decisions.
- Possesses working knowledge of company policies, procedures, and computer systems.
- Ability to type 40 words per minute.
- Knowledge of Microsoft Office applications (Excel, PowerPoint, and Word) at an intermediate level.
Qualifications
- High School Diploma or GED.
- Bachelor’s degree with one to three years of customer service/sales support experience, or an equivalent combination of education and experience.
Skills
- Exceptional knowledge of company products and services.
- Excellent verbal and written communication skills.
- Strong analytical, problem-solving, and negotiation skills.
- Organized and able to prioritize and manage multiple tasks.
- Ability to calculate discounts, commissions, proportions, and percentages.
- Reads, analyzes, and interprets business periodicals, professional journals, technical procedures, and government regulations.
- Ability to work with minimum supervision and make responsible decisions.
- Possesses working knowledge of company policies, procedures, and computer systems.
- Ability to type 40 words per minute.
- Knowledge of Microsoft Office applications (Excel, PowerPoint, and Word) at an intermediate level.
Benefits
This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at anytime at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities. Please note that we do not offer relocation assistance for this position. Candidates must be local or willing to relocate at their own expense. Visa sponsorship is not available for this role. Only candidates authorized to work in the United States will be considered.
Pay
Details about pay are not specified in the job posting.
Schedule
Details about schedule are not specified in the job posting.