Sales Development Specialist - Central Texas

About the role

Responsible for supporting Prosperity Bank’s sales culture through the coordination and management of bank-wide sales programs. Oversees the development and achievement of sales goals, strategies, and tactics. Trains, directs, and coaches sales personnel to achieve individual and branch-level sales results.

Responsibilities

• Affirms responsibility for the implementation and maintenance of an effective branch sales culture.
• Aids senior management in establishing sales tasks and roles.
• Establishes annual, 90-day and weekly sales planning processes for achieving branch sales goals.
• Collaborates in the design and execution of division-wide sales promotions, contests, and incentives with a focus on achieving/exceeding sales performance expectations.
• Affirms responsibility for ensuring branch activities support Prosperity Bank’s service culture.
• Instructs branch personnel on effective customer service techniques and strategies.
• Communicates performance expectations required for superior customer experiences.
• Implements strategies and tactics designed to enhance customer perceptions of Prosperity service delivery.
• Provides sales training and instruction for branch personnel.
• Conducts regular observation of employee sales interactions and evaluates adherence to established sales processes.
• Works with personnel to establish specific performance improvement goals and strategies.
• Conducts training related to effective sales presentations and techniques.
• Provides feedback and instruction regarding best practices.
• Ensures branch compliance with established sales and marketing protocols.
• Maintains up-to-date collateral materials at each location.
• Ensures that marketing, sales and operating strategies are communicated and executed effectively.
• Serves as an information source regarding the proper implementation of sales and marketing tactics.
• Oversees the proper use of Prosperity marketing materials.
• Coordinates the gathering and dissemination of competitive intelligence.
• Routinely assesses competitor’s products and services using mystery shops, office visits, and review of advertising campaigns and collateral materials.
• Analyzes competitor strengths and weaknesses as compared to Prosperity products and services.
• Provides training and instruction regarding the positioning of Prosperity products and services.
• Serves as an expert resource on all sales and service-related programs, processes, tools, aids and systems.
• Assumes responsibility for related duties as required or assigned.
• Presents seminars and workshops related to Prosperity sales and service efforts as required.
• Serves as project lead for special projects as assigned.
• Provides backup for other sales positions.
• Utilizes training and educational opportunities to stay current on industry trends and best practices.
• Maintains professional relationships with consultants, vendors, and other entities.
• Ensures that work area is clean, secure, and well maintained.

Qualifications

• Education/Certification: Bachelor’s degree or equivalent experience in marketing and sales.
• Required Knowledge: Good command of consumer marketing and sales disciplines and a thorough understanding of the branch sales environment.
• Experience Required: Sales development or marketing experience, and specific experience working in a sale driven culture. A strong background in developing and implementing sales programs.
• Skills/Abilities: Effective presentation skills, Excellent communication skills, both written and verbal. Strong negotiation skills, Ability to interact with all levels of management and staff is essential.