Sales Specialist - Business Development Group (BDG) | Fort Worth, Texas

About the role

The BDG Sales Specialist coordinates price and delivery quotes to customers that meet certain criteria via telephone, Internet, e-mail and fax. Based in Fort Worth, TX, TTI, Inc., a Berkshire Hathaway company, is a global leader in passive, connector, electromechanical, and discrete components.

Responsibilities

• Provides price and delivery quotes within customer timeline to customers within assigned geographic territory.
• Utilizes TTI suggested sale price and/or pricing history for that customer.
• Reviews customer dynamics such as revenue, number of employees, square footage, etc. to properly qualify customers.
• Escalates any relationships for review that could benefit from being assigned to an Account Representative.
• Researches and expedites customer orders.
• Maintains delivery date and product quality to meet customer requirements.
• Processes customer orders by entering them into the sales database for quote processing and delivery schedules.
• Expands product knowledge by utilizing all resources including product literature, factory representatives, product managers, sales managers, and other sales representatives.
• Participates in the TTI Total Quality process by following defined policies and procedures to maintain efficient sales cycle.
• Increases the number of customers trading with TTI by delivering exceptional customer service and high quality.
• Quotes items that are Non Cancelable/Non Returnable (NCNR) and follows proper procedures to keep documentation on file.
• Prepares forecast and activity reports on account territory.
• Works with Regional Credit Manager to resolve customer credit issues.

Requirements

• High School Diploma or GED required.
• Bachelor’s degree with one to three years of customer service/sales support experience, or an equivalent combination of education and experience.
• Exceptional knowledge of company products and services.
• Excellent verbal and written communication skills, including excellent presentation skills.
• Strong analytical, problem solving, and negotiation skills.
• Organized and able to prioritize and manage multiple tasks.
• Ability to calculate discounts, commissions, proportions, and percentages.
• Reads, analyzes, and interprets business periodicals, professional journals, technical procedures, and government regulations.
• Able to work with minimum supervision and make responsible decisions.
• Possesses working knowledge of company policies, procedures, and computer systems.
• Ability to type 40 words per minute.
• Knowledge of Microsoft Office applications (Excel, PowerPoint, and Word) at an intermediate level required.

Qualifications

• Exhibits exceptional knowledge of company products and services.
• Possesses excellent verbal and written communication skills, including excellent presentation skills.
• Exhibits strong analytical, problem solving, and negotiation skills.
• Must be organized and able to prioritize and manage multiple tasks.
• Ability to calculate discounts, commissions, proportions, and percentages.
• Reads, analyzes, and interprets business periodicals, professional journals, technical procedures, and government regulations.
• Able to work with minimum supervision and make responsible decisions.
• Possesses working knowledge of company policies, procedures, and computer systems.
• Ability to type 40 words per minute.
• Knowledge of Microsoft Office applications (Excel, PowerPoint, and Word) at an intermediate level required.

Skills

• Exceptional knowledge of company products and services.
• Excellent verbal and written communication skills.
• Strong analytical, problem solving, and negotiation skills.
• Organized and able to prioritize and manage multiple tasks.
• Ability to calculate discounts, commissions, proportions, and percentages.
• Reads, analyzes, and interprets business periodicals, professional journals, technical procedures, and government regulations.
• Able to work with minimum supervision and make responsible decisions.
• Possesses working knowledge of company policies, procedures, and computer systems.
• Ability to type 40 words per minute.
• Knowledge of Microsoft Office applications (Excel, PowerPoint, and Word) at an intermediate level.

Benefits

• A great benefits package that includes (but is not limited to) Medical/Dental/Vision, 401(k)/Roth plan with matching, Healthcare Savings Accounts.
• Ongoing training throughout your employment with opportunities to participate in professional and personal development programs.
• A strong focus on giving back to our communities through philanthropic opportunities.

Pay

• Commensurate with experience.

Schedule

• TBD.

Benefits

• Healthcare coverage.
• 401(k) plan with employer match.
• Health Savings Account (HSA).
• Professional development opportunities.
• Philanthropic community involvement.