Sales Specialist

Primary Responsibilities

Identify, qualify, obtain and develop relationships with prospective clients through various communication channels or other lead generating opportunities.

Develop and execute sales strategy and customer engagement strategy.

Manage account relationships with new customers as the primary point-of-contact for day-to-day needs, including ongoing communications, pricing, consultative services pertaining to the industry and supply chain options and coordination of customer's needs, billing, collections, and other activities.

Identify services and pricing that meet customer needs.

Track and maintain all sales activities in CRM and manage rate and lane negotiations.

Facilitating the administrative process related to the approval and completion of contracts, requests for proposals and bids in collaboration with the other cross-functional areas and leadership.

Responsible for partnering with team members to ensure the correct and timely payment of invoices.

Contact customers to obtain the necessary information to resolve discrepancies and work with customers when necessary to expedite payment.

Identify and escalate unresolved customer issues, continuous improvement, and new service opportunities to leadership.

Engage and consult with other FedEx business units to ensure proper execution.

Adhere to all applicable laws/regulations, as well as company policies and procedures.

Perform other duties as required

Requirements, Perks, and Benefits (US-Non-Exempt)

Physical/Cognitive Requirements (with or without accommodation): Ability to follow policies and procedures. Ability to read, write and interpret information. Ability to add, subtract, multiply and divide. Ability to use hands to finger, handle, or feel. Ability to sit/walk/stand for duration of shift. Must possess visual acuity to perform essential job functions. Ability to conduct physical tasks with a full range of motion throughout the warehouse environment. Ability to lift/carry items up to 50 pounds.

Equal Opportunity Employer

FedEx Supply Chain, Inc., is an Equal Opportunity Employer including, Vets/Disability.

Pay Transparency

Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, education/training, and a candidate's work experience.