Sales & Service Technician II

About the role

Join our dynamic team of professionals dedicated to providing exceptional customer service and innovative solutions. We are seeking talented individuals who are passionate about delivering high-quality service and contributing to our growth.

Responsibilities

• Handle customer inquiries and complaints efficiently and professionally.
• Resolve issues promptly and provide satisfactory resolutions.
• Manage customer relationships to ensure customer satisfaction and loyalty.
• Conduct regular follow-ups to ensure customer needs are met and address any concerns.
• Participate in training sessions to enhance skills and knowledge.

Requirements

• High school diploma or equivalent.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• Basic computer literacy including email and internet usage.

Qualifications

• Experience in customer service preferred but not required.
• Strong problem-solving and analytical skills.
• Positive attitude and willingness to learn new technologies.

Skills

• Customer service skills.
• Problem-solving abilities.
• Effective communication skills.
• Basic computer skills.

Benefits

• Competitive compensation package.
• Flexible schedule options.
• Professional development opportunities.
• Health insurance benefits.
• Employee discounts on products/services.

Pay

Compensation is commensurate with experience and qualifications.

Schedule

Hours vary based on business needs, typically part-time with flexible scheduling options.