Sales Service Supervisor

Primary Function

The Sales Service Supervisor (SSS) is responsible for overseeing daily office operations, facilities management, and administrative support for the Western Business Center. This role ensures a seamless and productive workplace experience by managing office facilities, employee onboarding and offboarding, workplace services, vendor relationships, meeting and event coordination, and business continuity processes. The SSS serves as a key liaison between employees, leadership, building management, and external partners to drive operational efficiency, maintain compliance, and support a positive employee experience.

Duties & Responsibilities

• Lead all aspects of office and facilities management, including space planning, workplace operations, vendor coordination, maintenance activities, and office functionality.

• Serve as the primary liaison with building management, ensuring timely resolution of facility-related issues and compliance with lease agreements and operational requirements.

• Manage employee lifecycle processes, including onboarding, transfers, and offboarding activities, ensuring proper workspace setup, system access, communications, and documentation.

• Oversee office services and administrative operations, including mail distribution, office supplies, equipment management, storage coordination, employee rosters, and building access controls.

• Plan, coordinate, and execute on-site and off-site meetings, events, and business functions, including logistics, vendor management, budget oversight, and onsite support.

• Provide administrative support to business leaders, including calendar coordination, expense management, reporting, and communication support.

• Maintain business continuity and compliance processes, including inventory tracking, crisis preparedness planning, audit support, access control management, and operational reporting.

• Support multiple business priorities while maintaining a high-functioning and efficient workplace environment.

• Maintain an on-site presence a minimum of three days per week, with flexibility to support maintenance activities and staff needs as required.

Skills & Qualifications

• 3–5+ years of experience in office management, facilities management, administrative operations, or a related field.

• Experience supporting cross-functional teams within a corporate or field-based environment.

• Experience coordinating meetings, events, and workplace operations.

• Strong organizational, multitasking, and project management skills.

• Excellent verbal and written communication skills with strong stakeholder management abilities.

• Demonstrated ability to work independently, exercise sound judgment, and proactively solve problems.

• Ability to manage multiple priorities in a fast-paced, dynamic environment.

Education & Experience

• Experience managing vendors, operational budgets, and business processes.

• Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Outlook.

• Experience in facilities management and/or corporate office operations.

• Experience supporting senior leaders or large cross-functional teams.

• Familiarity with event planning, audiovisual and telecommunications technology, and inventory management processes.

• Ability to quickly learn and adapt to new systems and technologies.

• Experience working in a sales-driven or corporate business environment.