Sales Representative | Frederick, MD

About the role

Feeser’s, Inc., founded in 1901, is a family-owned and operated full-line foodservice distributor serving the Mid-Atlantic region. We provide an extensive range of dry, refrigerated, and frozen products to a diverse customer base including restaurants, healthcare facilities, educational institutions, and other institutions.

Responsibilities

• Builds and maintains a network of sources to identify new sales leads.
• Communicates with customers and leads to understand their product or service needs; suggests products and services to meet those needs.
• Demonstrates the functions and utility of products or services to customers based on their needs.
• Maintains customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
• Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
• Provides periodic territory sales forecasts.
• Performs day-to-day sales calls for your territory’s customer base.
• Acquires new customers within your territory.
• Assists customers with product questions, market updates, and menu/recipe ideas.
• Daily reviews and analyzes territory sales performance information within the CRM System.
• Answers all customer calls and questions in a precise and timely manner.
• Manages all account receivables within assigned territory.
• Participates in general sales meetings and regional sales meetings both in person and virtually.
• Works with all departments with Feeser’s including Transportation, Purchasing, and Warehouse.
• Participates in training seminars, manufacturer tours, and food shows.
• Sells specific new items to customers in assigned territory.
• Performs administrative duties, such as processing credits and pick-up requests.
• Contacting all appropriate customers and completing all required paperwork within 24 hours on a manufacturer recall.
• Maintains up-to-date data within our CRM System for existing and prospective customers.
• Completes and returns all required documentation within the time parameters management has requested.

Skills Required

• Excellent interpersonal and customer service skills.
• Excellent sales and negotiation skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.

Qualifications & Experience

• High school diploma or general education degree (GED), or 5 years of foodservice sales experience.
• Bachelor's degree in Business, Sales, Marketing, Hospitality, or Culinary Arts preferred.
• 6 months of sales, and/or chef/restaurant management experience, and/or related (Business, Sales, Marketing, Hospitality; or Culinary Arts) degree.
• 1 year of outside foodservice sales experience preferred.
• Restaurant management / chef experience preferred.

Certifications, Licenses and Registrations

• Valid driver's license with a "clean" driving record (including no single DUI in the last 3 years and no multiple DUIs within the last 7 years).
• Current automobile insurance with the following limits of liability: Bodily injury - $100,000 each person and $300,000 each accident; property damage - $100,000 is required.

Physical Requirements

• Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
• Ability to physically stand, bend, squat, and lift equipment up to 100 pounds.
• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Moving about to accomplish tasks or moving from one worksite to another.
• Communicating with others to exchange information.
• Repeating motions that may include the wrists, hands and/or fingers.
• Operating motor vehicles or heavy equipment.
• Outdoor elements such as precipitation and wind.
• Must possess visual acuity, i.e., close, distance, and color vision, depth perception and the ability to adjust.

Benefits

Feeser's, Inc. offers a competitive benefits package including health insurance, retirement plans, paid time off, and more.

Pay

The salary range for this position is $30,000 - $50,000 annually, depending on experience and qualifications.

Schedule

The schedule for this position is typically Monday through Friday, with some weekend work required.