Sales Representative

VI Resorts by Westgate, North America's largest owner-controlled timeshare and vacation club, offers dynamic career opportunities at VI Resorts Southcenter in Tukwila, Washington. This location, near Seattle’s South Center shopping and corporate hub, provides convenience to the city. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll join a team committed to excellence and creating unforgettable vacation experiences while supporting your career growth at this or any of 60+ resorts across the company.

About the role

As a Vacation Ownership Sales Professional, you will conduct face-to-face presentations and guide prospective and/or current owners through the benefits of the flexible points-based system. You’ll establish commonality while tailoring presentations to individual travel preferences, articulate and assist guests in envisioning a lifetime of memorable vacations, and drive sales while building trust and delivering exceptional guest experiences in a high-energy resort setting. Leads are prequalified and provided by the company.

Responsibilities

• Develop and maintain relationships with new and existing customers, ensuring a positive and engaging experience.
• Qualify leads and identify prospective buyers by engaging with customers and understanding their needs.
• Maintain accurate and up-to-date customer records, including sales activity and follow-up details.
• Negotiate contracts with prospective customers.
• Answer questions regarding credit terms, services, and prices while maintaining customer records.
• Coordinate sales efforts with marketing programs.
• Other duties as assigned.

Requirements

• Proven success in commission-based sales, ideally in real estate, vacation ownership, luxury retail, or hospitality services.
• Experience working in resorts, hotels, or travel-related services to build rapport with vacation-minded guests.
• A strong track record of handling guest inquiries, resolving concerns, and creating memorable experiences.
• Comfort with public speaking and conducting one-on-one or group presentations.
• Experience using customer relationship management (CRM) systems and electronic contract platforms.
• High School Diploma or equivalent; college coursework in business, marketing, or hospitality is a plus.
• Strong communication and interpersonal skills.
• Ability to thrive in a fast-paced, commission-driven environment.
• Weekend, evening, and holiday availability required.

Skills

• Persuasive Communication: Ability to connect emotionally and logically with guests to guide them through ownership options.
• Resilience & Adaptability: Sales roles often involve rejection; staying upbeat and persistent is crucial.
• Relationship Building: Creating trust and long-term connections with potential and existing owners.
• Product Knowledge: Deep understanding of points-based and fixed-week programs, exchange networks, and resort amenities.

Pay

$21.65 per hour vs. commission, whichever is greater. Access your earned income instantly and manage your money with free financial wellness tools through DailyPay.