Sales Representative

About the role

Do you love technology? Are you sales-oriented and results-driven? Like to be rewarded for your efforts with uncapped earning potential? uBreakiFix by Asurion offers retail sales professionals an exciting opportunity to become a valued member of our successful sales force and grow with the leading provider of wireless repairs, services and accessories in the US market. We provide a fun and fast‑paced work environment that recognizes your potential and trains you to be your best. We pride ourselves on the quality of service we provide to each customer, knowing that every good customer interaction starts with a happy employee. Our goal is to set you up for success!

Responsibilities

• Listen and build relationships with customers to find the right products and services for their lifestyle.
• Meet or exceed key performance objectives, including sales and customer satisfaction goals.
• Describe and sell merchandise and services while understanding and explaining their use, operation, and care to customers.
• Assist with and participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, and social media marketing.
• Explain complex technical issues to customers in a non‑technical, simple‑to‑understand manner.
• Provide repair and replacement estimates to customers.
• Greet customers and answer calls in a friendly manner and maintain a positive work environment.
• Utilize the point‑of‑sale system to process payments, maintain an accurate record of customer information, and give real‑time status updates for each repair.
• Maintain the cleanliness and professional appearance of the store.
• Demonstrate knowledge of the latest products and services. Remain current on industry and competition trends, pricing plans, and promotions.

Requirements

• Interest in technology and agility at learning new products and features.
• Ability to deliver great customer experiences in any environment.
• Strong selling and follow‑up skills.
• Exceptional organizational skills.
• Attendance/Punctuality/Dependability.
• High school diploma or GED.

Qualifications

• 1‑2 years experience in a sales environment and the ability to meet sales goals.
• 1‑2 years of customer service experience in a retail environment.
• Bilingual spoken and written (preferred but not required).

Benefits

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Pay

$16.00 – $30.00 per hour including uncapped commission (average commission of $750 per pay period with top earners averaging $1,400 per pay period).

Schedule

Day shift; 10‑hour shift or 8‑hour shift options.