Sales Representative

About the Role

Sleep Number is the leader in personalized sleep wellness, backed by almost 40 years of innovation and serving more than 16 million people. Our purpose is improving lives by personalizing sleep, and our 3,000+ purpose‑driven team members innovate across the entire business model. As a Sales Representative you will be part of a team redefining sleep, health, and wellness, delivering personalized experiences that drive value and customer satisfaction.

Responsibilities

• Discover each customer’s sleep needs and match them with the right Sleep Number products.
• Clearly explain product benefits and current promotions while delivering personalized customer experiences to drive satisfaction and exceed sales goals.
• Proactively nurture prospective customers through outbound calls, focusing on building relationships that generate repeat and new business.
• Work together to maintain a polished showroom and deliver an exceptional store experience.
• Take part in sales practice training and coaching to sharpen your skills.

Requirements

• Strong communication skills with the ability to adapt to diverse customer needs.
• Goal‑oriented and customer‑focused attitude, with a drive to exceed individual and team sales goals.
• Ability to work a flexible retail schedule, including evenings and weekends.
• 1–2 years of retail, customer service, or other customer‑facing experience.
• High school diploma or equivalent.
• Preferred: experience in consultative or relationship‑based sales, ideally in a commission‑driven environment.
• Comfortable using CRM systems, point‑of‑sale technology, and interactive sales tools (e.g., iPads, apps).
• Ability to work independently with minimal supervision while collaborating effectively with a team.

Success Factors

• Energetic, proactive, and thrive in a customer‑focused environment.
• Collaborative team player who welcomes feedback and coaching.
• Tech‑savvy early adopter.

Compensation and Benefits

• Base pay of $16 per hour.
• Uncapped commission and bonus potential; most team members earn a total salary of $47,000–$58,000 annually (actual earnings vary).
• Non‑draw commission structure.
• Health, dental, vision, life and disability insurance, and 401(k) plan.
• Flexible paid time off and volunteer opportunities.
• Comprehensive training and career development programs.
• Supportive, inclusive culture where contributions are valued.
• Access to Sleep Number’s bed benefit to experience life‑changing sleep.