Sales Representative

Primary Objective: Increase market share and sales for the Dal-Tile SBU in the prescribed region/area. Increase account base by servicing existing customers and expand account base through cold calling.

Responsibilities

• Conducts weekly sales calls – includes servicing existing customers as well as cold calling potential customers (average 4-5 cold calls per week).
• Prepares weekly Sales and Call reports.
• Develops monthly strategy for sales calls and prepares monthly travel calendar based on that strategy.
• Conducts area market analysis of top accounts in each area, including top Dealers, top Contractors, and top Builders.
• Researches area market product data to determine the types, styles, and sizes most commonly purchased in the area to determine sales strategy.
• Grows market share by increasing sales and sales volume while maintaining company‑approved product margin goals.
• Completes Positive Action Forms for all cold calls resulting in a display, rack, and/or sale.
• Utilizes influence and negotiation skills to sell and/or place displays in customers’ showrooms.
• Conducts client follow‑ups via phone calls, letters, and/or emails.
• Establishes and maintains client files and performs timely follow‑up on programs and projects.
• Provides PK seminars to customers.
• Utilizes On Demand reporting to achieve sales objectives.
• Performs other duties as required.

Requirements

• High school diploma and some college highly preferred.
• Computer skills to include functional knowledge of Microsoft Word, Excel, and Lotus Notes/email.
• Clean driving record and reliable transportation required.
• 4 years prior selling experience.
• Prior customer service experience is a plus.
• Proven ability to work in an unstructured, unsupervised environment is required.

Competencies

• Self‑motivated with the ability to work under little or no supervision.
• Must possess proven interpersonal skills including influencing and negotiation skills.
• Strong verbal and written communication skills.
• Must be able to exercise independent judgment and demonstrate solid time management and organizational skills.