Sales Representative

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Contact customers and sell the company's products and services.
• Submit daily call reports, lost sales reports, etc. on a timely basis.
• Maintain sales department vehicles and office equipment.
• Assure all documents associated with sales of whole goods and attachments are properly and totally completed electronically.
• Update yourself daily on changes to manufacturers terms, discounts, and special programs, sales, deliveries, valuations, and new equipment arrival.
• Attend any company, store and community functions that will benefit the dealership; visit with the customers.
• Insure that new machines and machines going out on a demonstration are clean and in ready to go condition; that follow-up service is conducted as required and in line with factory benefits.
• Keep current on product knowledge and benefits of specific machines.
• Keep abreast of competitive activity and competitive products.
• Have a good knowledge of used equipment values and be able to evaluate for trading purposes.
• Perform field demonstrations of equipment to prospective customers.
• Maintain all manuals, price lists, and other documents given by the dealership in a professional and current condition at all times.
• Have a working knowledge of all factory finance plans.
• Maintain a safe working environment and adhere to company safety program at all times.

CUSTOMER SERVICE RESPONSIBILITIES

• Ensure every customer is satisfied with the products, services and support of all staff.
• Resolve customers concerns efficiently and effectively.
• Promote a positive attitude at all times.
• Maintain a professional appearance and demeanor.
• Exhibit Birkey's high level of customer service on a daily basis.
• Acknowledge appreciation of clients and customer.