SALES REPRESENTATIVE

About the role

ACD Distribution is seeking a Sales Representative to develop and maintain client relationships in the toy and game industry. This role focuses on order processing reliability, strategic prospecting, and exceptional customer service.

Responsibilities

• Develop and maintain positive ordering relationships with clients.
• Cultivate trust and rapport with business owners, focusing on order processing reliability.
• Proactively reach out to new potential clients through strategic prospecting and email outreach.
• Contribute to client growth by effectively managing and organizing targeted marketing efforts.
• Utilize ACD's systems and in-house web support to efficiently manage and fulfill client orders.
• Demonstrate problem-solving skills and a commitment to resolving client issues calmly and professionally.
• Efficiently manage time and prioritize work, ensuring high productivity and responsiveness to client needs.
• Stay up to date on industry trends and best practices.
• Some travel may be required.

Requirements

• Bachelor's Degree in a relevant field preferred, or High School Diploma/GED with two (2) years of related experience.
• Proven success in direct B2B sales, cold calling, and phone-based prospecting, resulting in new client acquisition and client growth.
• Superior communication skills (written, verbal, and phone etiquette) with a focus on active listening and clear articulation.
• Strong organizational and time management skills with the ability to prioritize effectively.
• Proficiency in Microsoft Office Suite (Excel, Word, and Outlook) and CRM systems.
• Familiarity with the toy and game industry is a plus.