Sales - Rental Counter Sales Rep

Qualifications

• Deliver excellent customer service to walk-in, phone, text, and online customers
• Identify customer needs and recommend appropriate equipment and rental solutions
• Upsell products and services when appropriate
• Open and manage customer accounts and follow up on quotes and unsigned contracts
• Prepare accurate rental reservations, contracts, invoices, and agreements
• Manage rental transactions from start to finish, including payment collection for cash accounts
• Cookordinate with dispatch to ensure on-time deliveries and returns
• Support outside sales and internal departments as needed
• Maintain a clean, professional showroom and counter area
• Complete daily, weekly, and monthly branch reports as assigned

Required

• A high school diploma, technical training, or college coursework
• Minimum 2 years of experience in heavy equipment or the construction industry
• Basic understanding of construction phases, equipment, and mechanical concepts
• Strong customer service, communication, and sales skills
• Comfortable using computers and web-based systems (Microsoft Office, databases)
• Willingness to work overtime, be on-call, and work occasional weekends

Skills

• Customer service
• Communication
• Sales
• Computer literacy