Sales & Quoting Coordinator

Life As a Sales & Quoting Coordinator

Our Sales & Quoting Coordinators provide the M&M Glass experience from the first point of contact to the final quote. In this role, you’ll communicate directly with homeowners, builders, designers, and contractors to prepare quotes for both residential and commercial glass projects. This position blends customer service and sales support with quoting responsibilities.

• Prepare accurate quotes for residential and commercial glass products.
• Review architectural drawings, house plans, and job site details to support quoting needs.
• Enter and update customer information, materials, and pricing using our CRM and quoting tools.
• Complete job tickets with all relevant customer information and project details.
• Follow up on open quotes and ongoing sales opportunities.

Scheduling & Workflow Coordination

• Aid in scheduling measurements and installations based on customer needs, appointment availability, and logistical considerations.
• Organize and manage ticket flow to ensure deadlines are met and no quote is missed.

Customer Interaction & Product Education

• Answer phones and greet customers in a professional, friendly manner.
• Provide accurate, knowledgeable information to homeowners, builders, and designers.
• Walk clients through our showroom and educate them on products and options.
• Offer additional or complementary products when appropriate.

Collaboration & Communication

• Maintain strong relationships with clients by providing consistent, professional service.
• Communicate clearly with coworkers across departments to ensure jobs stay on track.
• Contribute to a positive, solution-oriented team environment.

Qualifications

• Detail-oriented and accurate when handling numbers, measurements, or scheduling logistics.
• Comfortable reading and interpreting plans, sketches, or job specs (or willing to learn on-the-job).
• A clear communicator in person, on the phone, and in writing.
• Organized and proactive when juggling multiple projects and deadlines.
• Confident using software tools like quoting systems, CRMs, or scheduling platforms.
• Professional and approachable when working with homeowners, contractors, or vendors.
• Physically able to walk the showroom, climb stairs/ladders, and lift up to 30lbs when needed.
• Committed to protecting confidential customer and company information.

Bonus Qualifications

• If you have a High School Diploma or GED.
• If you have 25+ years of age.
• If you have Team Management Experience.
• If you have Experience in residential and commercial construction, fabrication, or architectural estimating.
• If you have Prior use of quoting or bidding software.
• If you have Project management or estimating experience.

Pay & Schedule

Compensation: An employee’s hourly pay rate is based on knowledge and experience. Hourly Range: $15 - $20 per hour.

a Day In The Life: As a Sales & Quoting Coordinator, you’ll support projects from initial inquiry to final quote. Your work will help ensure that our clients receive quick, accurate, and professional service at every stage of the quoting process.

About M&M Glass Company, LLC

M&M Glass has been the region’s trustworthy custom glass and mirror provider for all of southern Louisiana. We have quite the renowned reputation for providing affordable, unparalleled products with quality customer service to families, interior designers, contractors, and business owners all across the region. None of which would be possible without our incredible team!