Sales Professional

We are looking for an enthusiastic self-starter with a passion for customer service, product knowledge, and selling to join our team as a Sales Professional at our Ontario Hyundai store.

About the role

The Sales Professional is extremely knowledgeable about our vehicles and services, the industry, and our market, including vehicle selection, performance, accessories, efficiencies, safety features and functions, and financing options for both new and used vehicle inventories. You will present new and pre-owned vehicles to customers in an attractive and highly informative fashion that promotes a prompt sale and maintains an ongoing relationship to encourage networking and repeat business.

We are currently looking for Full Time and Part Time Sales Professionals.

Responsibilities

• Demonstrates automobiles by explaining characteristics, capabilities, and features; taking test drives; comparing and contrasting competitive models; and explaining warranties and services.
• Helps customers with vehicle selection and promotes model options and features, value-add products and services, and purchase and finance options following dealership policies.
• Conducts vehicle test drives and ensures all speed limits and other rules of the road are followed.
• Continuously learns about product updates, features, accessories, and inventory and their benefits to the customer.
• Helps facilitate delivery by providing a clear explanation of vehicle and features operation, warranty, and servicing requirements.
• Learns to overcome objections, ask for the sale, negotiate price, complete sales or purchase agreements, and explain and offer warranties, service, and finance.
• Maintains accurate sales documentation.
• Maintains high CSI (Customer Satisfaction Index).
• Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Stays up-to-date on all vehicles, accessories, financing options, and promotions.
• Negotiates sale closure in a clear, concise, and highly ethical fashion.
• Prospects daily for potential customers and maintains consistent rapport with previously sold customers.
• Provides sales management information by completing required reports.
• Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers, and vendors.
• Follows all company policies and procedures.
• Attends sales meetings and training sessions as required.
• Prioritizes customer satisfaction to build business.
• Establishes personal goals consistent with dealership standards of productivity and devises a strategy to meet those goals.

Requirements

• High school diploma or GED.
• 1+ years of automotive sales experience preferred but willing to train.
• Previous sales or customer service experience (any industry) a plus.
• Able to achieve goals with limited direct supervision.
• Able to multi-task.
• Excellent communication, customer service, and problem-solving skills, including maintaining composure under stress.
• Excellent telephone and in-person customer service skills.
• Must be able to develop relationships with vendors.
• Must work well in a process-driven environment.
• Must conduct oneself in a professional manner at all times.
• Confidence in your ability to be successful.
• Must strive to respect and facilitate teamwork within all departments.
• Professional appearance and work ethic.
• Self-starter and self-motivator.
• Bilingual is a plus.

Benefits

• Health, Dental, and Vision insurance.
• Life insurance.
• 401K retirement plan.
• Health & Wellness Program.
• Community involvement opportunities.
• Company-paid vacation and holidays.