Sales Professional

About the Role

The Sales Professional is a highly engaged seller who is equipped to take care of Dover Street New York’s clientele. This person’s number one priority is to maximize sales and build long-term, high-value relationships. The Sales Professional is a fashion authority and skilled seller, serving as a key store resource for clients while providing the highest level of service.

Responsibilities

• Maintain a customer-centric mentality while maximizing sales and building long-term, high-value relationships
• Demonstrate expert styling and brand knowledge
• Achieve personal sales and clientele goals, contributing to the store’s overall conversion on a daily basis
• Strategize own business to increase individual productivity through styling and successful outreach
• Maintain a Customer Book of key clients and VIPs
• Participate in operational responsibilities including deliveries, opening and closing procedures, replenishment, and store front-of-house (FOH) and back-of-house (BOH) standards

Skills

• Highly motivated and competent individual able to converse at all levels both internally and externally with staff and clientele
• Self-starter able to set the standard through professionalism and attitude
• Structured and organized, yet approachable with a flexible outlook
• Willingness to work hard and drive the business forward
• Ability to multitask and work under deadlines with optimal time management

Requirements

• 1-2 years of retail sales experience within a luxury business
• Specific understanding of the Comme des Garçons aesthetic, consumer, and sub-brands (previous experience selling CDG brands is beneficial)
• Excellent written and verbal communication skills
• Ability to work a flexible schedule based on department and store needs, including days, evenings, weekends, and holidays
• Regular, dependable attendance and punctuality