Sales Professional

About the Role

Comme Des Garçons is seeking a Sales Professional to join our dynamic sales team in New York. The Sales Associate's main objective is to provide an outstanding customer experience, meet or exceed sales targets, and ensure the sales floor is well-maintained and stocked at all times, focusing on all details with a firm, clear, and highly professional approach.

Responsibilities

Customer Service and Sales

• Ensure the very best levels of customer service at all times.
• Demonstrate a strong understanding of product knowledge.
• Offer personalized shopping and styling experiences to clients, navigating all spaces in the building.
• Deliver personal monthly and seasonal sales targets, collaborating closely with the team.
• Add customers to the CDG Database and proactively engage in clienteling.
• Stay updated on current fashion trends and advise customers on stock availability.
• Maintain a Customer Book of key clients and VIPs.
• Foster open communication to ensure consistency in service and strategy.

Stock and Brand Management

• Serve as a Brand Ambassador, taking ownership of designated areas.
• Keep areas of responsibility replenished and ensure back-of-house (BOH) standards are organized.
• Conduct regular stock checks in partnership with the Inventory Manager.
• Proactively create new systems for inventory management to reduce shrink and increase sales.
• Maintain a clear understanding and upkeep of visual merchandising (VM) standards, both in specific areas and store-wide.
• Demonstrate strong communication skills to express needs to management and collaborate effectively with the team.