Sales – Power Counter Rep I

Position Summary

Coordinates the rental and inside counter sales of new and used Power Systems equipment within the assigned branch to achieve profit goals.

Primary Responsibilities

• Develops high output rental and sales of machinery.
• Develops marketing strategy to reach as wide a market as possible to expand business.
• Conveys the highest quality customer service to all buyers and clients.
• Works with other sales coordinators, branch managers, dispatchers and shops to ensure the completeness of all paperwork and contractual agreements.
• Dispatches trucks in a safe and efficient manner to meet customer needs.
• Maintains a safety conscious work environment both inside and outside of store.
• Answers in-coming customer phone calls quickly and efficiently.
• Affords assistance to walk-in customers, outside sales force and other departments.
• Writes return tickets and does billing and files it in the proper place.
• Affords assistance in ensuring all equipment in the yard is neat in appearance and in proper order by classification.
• Performs related duties as assigned by supervisor.
• Affords assistance to outside sales with quoting and proper filing of all documentation.
• Is responsible for opening and closing the store and the associated security.
• Serves as a supervisor for no formal responsibility.

Position Requirements

• Knowledge, skills and abilities typically acquired through a high school education with technical training. Mechanical troubleshooting experience preferred.
• Communication skills, including verbal, written, non-verbal, listening and presentation skills.
• Analytical skills such as problem solving and the ability to interpret policies, procedures and guidelines.
• Moderate computer skills, including experience using Microsoft Office software such as Word and Excel. Moderate experience using data base systems.
• Must be able to lift 70+ pounds on an as needed basis in order to assist customers with products.
• Ability to operate all equipment safely.
• Knowledge, Skills, And Abilities: Strong multitasking abilities, detail-oriented and self-motivated. Professional demeanor with both internal and external contacts including personal appearance and friendly, courteous treatment of peers and people at all levels inside and outside the organization. Proficient computer and data entry skills with Microsoft Office (Outlook, Word, Excel, and PowerPoint), and the ability to learn CAT/MacAllister/Michigan Cat systems. Ability to build and maintain effective customer and professional relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgment. Numerical competency such that the incumbent has the ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages etc. Ability to work in a fast-paced environment. Communication skills, including verbal, written and listening skills. The ability to work overtime and be on-call as needed, including weekends. Creative thinking skills; good decision-making skills and basic goal setting skills. Problem solving skills and a strong ability to apply policies, procedures, guidelines and laws. Good interpersonal skills, including influence, negotiation, coaching and counseling. Ability to work outside the standard 8:00am to 5:00pm when required.

Major Responsibilities

• Frequently communicates with management, coworkers, and customers/vendors.
• Maintains equipment and supplies to avoid waste, damage to areas and equipment, and to prevent accidents.

Other Requirements of Position

• Works under general supervision.
• Employee acts independently to handle standard problems but usually reports on such problems.
• More unusual problems are referred to a supervisor/manager.

Equal Employment Opportunity

All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.