Sales Order Processor

About the role

Our client is looking for a Sales Order Processor to join their team on a temporary basis, with the potential to become full‑time. The initial period will be 3‑4 months. Must have AS400 experience.

Responsibilities

• Receive, review, and enter customer sales orders into the AS400 system through the sales portal or EDI, confirming order details and product availability.
• Review customer and order information to ensure all required details are accurate and complete, utilizing previously collected information when appropriate.
• Communicate timely and accurate order updates to customers, including pricing, projected shipment dates, and any potential delays or changes.
• Create, revise, and maintain item numbers and pricing information within the AS400 system.
• Complete daily invoicing activities at the close of business.
• Support the department with month‑end closing and related administrative activities.
• Maintain a strong working knowledge of company product offerings, catalog numbers, and product descriptions.
• Provide administrative and day‑to‑day operational assistance to the Order Department Supervisor and other departments as needed.
• Perform additional duties and responsibilities as assigned.

Requirements

• Associate degree or an equivalent combination of education and relevant professional experience.
• 1–3 years of related office experience, preferably in customer service, sales support, order processing, or operations.
• Previous order entry experience is required; familiarity with AS/400 or a comparable order management system is preferred.
• Proficiency in Microsoft Office, including Outlook, Word, and Excel.

Qualifications

• Strong written and verbal communication skills, with the ability to communicate professionally and effectively with customers and employees at all levels.
• Excellent phone communication and customer service skills, including the ability to handle difficult situations professionally and remain composed under pressure.
• Strong organizational and time‑management abilities, with the capacity to prioritize and manage multiple responsibilities simultaneously.
• Demonstrated attention to detail and the ability to consistently follow established processes and procedures.
• Ability to work independently with minimal supervision while also functioning effectively as part of a team.
• Open to coaching and constructive feedback, with a willingness to learn, develop new skills, and continuously improve performance.

Pay

$25 per hour

Employment Type

Temp to Perm (temporary basis with potential to become full‑time; initial period 3‑4 months)

Location

Commack, New York, United States