Sale Processor

Key Responsibilities

• Accurately post funds by recording checks, ACH, and wire transfer payments within departmental KPIs, ensuring all payment details align with sale documentation.
• Maintain accurate financial records and ensure compliance with internal controls and audit requirements.
• Collaborate with the accounting team to ensure smooth and timely financial processing.
• Process both U.S. and Canadian funds appropriately.
• Initiate title pull requests through the Title Inventory application.
• Create and manage sale jackets for all incoming sales; prioritize and distribute sales accordingly.
• Handle special client situations and exceptions effectively and professionally.
• Research and resolve inquiries from the Response Center regarding sale status, titles, and refunds.
• Manage client buyouts and downsizing projects.
• Cooky/Mail Management: Coordinate with Title Maintenance to obtain and track duplicate titles. Distribute mail and perform other administrative duties as assigned.

Leadership Responsibilities

This position has no direct supervisory responsibilities.

Competencies

• Proficiency in Microsoft Office (Word, Excel, Outlook, Windows).
• Excellent problem-solving, follow-through, and organizational skills.
• Strong customer service orientation with effective communication skills (verbal and written).
• Ability to manage multiple priorities and adapt to changing workloads.
• High attention to detail and strong process orientation.
• Professional demeanor with the ability to handle sensitive information tactfully.
• Strong time management and prioritization skills.
• Cum competent keyboarding and general computer navigation skills.

CORE VALUES

• Integrity: Always act with integrity and honesty.
• One Team: Treat others with dignity and respect; act as a cohesive, inclusive and accountable team that is making a difference.
• Innovation: Drive continuous improvement, spark creativity and embrace next generation thinking.
• Customer Success: Ensure that customer and driver success is at the heart of everything we do.

CULTURAL ATTRIBUTES

• Discipline Drives Quality: Plan the Trip: Think proactively, hold a high bar, follow through by leveraging experience and systems.
• Intellectually Curious: Fuel Your Minds: Be bold, challenge assumptions, think differently, look outside the box. Strive to unlock your own thinking and create new possibilities.
• Commit and Deliver: Own It: Take responsibility for your work, from start to finish, and be accountable for the results. Think and act like an owner of the business.
• Relationships Matter: Share the Ride: Trust is central, both with key internal and external stakeholders. Relationships are not a side effect of work but a driver of success.

JOB SPECIFICATIONS, PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Work Environment: Full-time, in-office role located in Illinois.
• Position Type/Standard Schedule: Full Time, Monday thru Friday.
• Travel: Travel is not required for this role.
• Physical Demands: Regular use of computer, telephone, and written communication.

DISCLAIMER

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Benefits

Please click here for an overview of the benefits available to you and your family.

PAY RANGE

The base salary range for this position is listed above. This position is eligible to participate in the annual incentive plan which is based on company performance and individual performance. Compensation ranges are based on several factors including job function, level, and geographic location. Final offer amounts are determined by multiple factors including candidate experience, education, certifications, skill level and expertise, and may vary from the amounts listed here.

EEO STATEMENT

We are an Equal Opportunity Employer and Administer All Personnel Practices Without Regard to Race, Color, Religion, Sex, Age, National Origin, Sexual Orientation, Gender Identity or Expression, Marital Status or Domestic Partnership Status, Disability, Protected Veteran Status or Military Status, Genetic Information, or Any Other Category Protected Under Applicable Law. We are committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.