Sales Operations Specialist, Spectrum Business

About the role

Spectrum Business provides modern enterprise technology solutions that meet the unique needs of some of the country’s biggest brands. If you’re looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment.

Responsibilities

• Provide pre- and post-sale monitoring, escalation and resolution support.
• Ratify orders for completeness, accuracy and eligibility.
• Collaborate with teams in an office environment and handle high volume client interactions.
• Perform pre-and post-sale activities to manage in-flight proposals and orders.
• Complete records and sales orders by capturing client, contact, product, price and other information.
• Initiate the installation process by creating new orders, service and billing accounts, sales opportunities, service requests and client records.
• Determine the serviceability of client locations through assessments of available information.
• Assess the ROI models, identify sites in the design configuration and validate against the ROI.
• Prepare client proposals and contracts in compliance with product requirements.
• Evaluate order details, determine the correct order processing path and categorize.

Requirements

• Experience: One year of project coordination experience; Three years of data entry and sales support or client service work experience; Three years of B2B billing and CRM platform experience.
• Education: High school diploma or equivalent.
• Technical skills: Familiar with using multiple CRM, billing and other systems; History of building orders and selecting Salesforce billing code; Proficient in Microsoft Office.
• Skills: Critical thinking and English communication skills.
• Abilities: Team-oriented with the ability to handle requests and resolve issues in fast-paced environment.

Qualifications

• One year of telecommunications industry experience.
• College coursework in a related field.

Skills

• Familiar with using multiple CRM, billing and other systems.
• History of building orders and selecting Salesforce billing code.
• Proficient in Microsoft Office.
• Critical thinking and English communication skills.
• Team-oriented with the ability to handle requests and resolve issues in fast-paced environment.

Benefits

We offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

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Details on pay are not specified in the posted job description.

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Details on pay are not specified in the posted job description.

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Details on benefits are not specified in the posted job description.

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Details on pay are not specified in the posted job description.

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Details on pay are not specified in the posted job description.

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Details on schedule are not specified in the posted job description.

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Details on benefits are not specified in the posted job description.

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Details on pay are not specified in the posted job description.

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Details on benefits are not specified in the posted job description.

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Details on pay are not specified in the posted job description.

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Details on schedule are not specified in the posted job description.

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Details on pay are not specified in the posted job description.

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Details on schedule are not specified in the posted job description.

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Details on benefits are not specified in the posted job description.

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Details on pay are not specified in the posted job description.

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Details on schedule are not specified in the posted job description.

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Details on benefits are not specified in the posted job description.

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Details on pay are not specified in the posted job description.

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Details on schedule are not specified in the posted job description.

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Details on benefits are not specified in the posted job description.

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Details on pay are not specified in the posted job description.

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Details on schedule are not specified in the posted job description.

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Details on benefits are not specified in the posted job description.

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Details on pay are not specified in the posted job description.

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Details on schedule are not specified in the posted job description.

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Details on benefits are not specified in the posted job description.

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Details on pay are not specified in the posted job description.

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Details on schedule are not specified in the posted job description.

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Details on benefits are not specified in the posted job description.

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Details on pay are not specified in the posted job description.

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Details on schedule are not specified in the posted job description.

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Details on benefits are not specified in the posted job description.

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Details on pay are not specified in the posted job description.

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Details on schedule are not specified in the posted job description.

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Details on benefits are not specified in the posted job description.

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Details on pay are not specified in the posted job description.

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Details on schedule are not specified in the posted job description.

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Details on benefits are not specified in the posted job description.

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Details on pay are not specified in the posted job description.

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Details on schedule are not specified in the posted job description.

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Details on benefits are not specified in the posted job description.

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Details on pay are not specified in the posted job description.

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Details on schedule are not specified in the posted job description.

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Details on benefits are not specified in the posted job description.

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Details on pay are not specified in the posted job description.

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Details on schedule are not specified in the posted job description.

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Details on benefits are not specified in the posted job description.

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Details on pay are not specified in the posted job description.

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Details on schedule are not specified in the posted job description.

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Details on benefits are not specified in the posted job description.

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Details on pay are not specified in the posted job description.

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Details on schedule are not specified in the posted job description.

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Details on benefits are not specified in the posted job description.

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Details on pay are not specified in the posted job description.

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Details on schedule are not specified in the posted job description.

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Details on benefits are not specified in the posted job description.

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Details on pay are not specified in the posted job description.

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Details on schedule are not specified in the posted job description.

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Details on benefits are not specified in the posted job description.

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Details on pay are not specified in the posted job description.

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Details on schedule are not specified in the posted job description.

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Details on benefits are not specified in the posted job description.

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