SALES OPERATIONS SPECIALIST

About the role

Provide sales operations support to the RAD team, organizing and overseeing daily business demands to maximize efficiency in RAD sales operations.

Responsibilities

• Coordinate administrative functions of the sales process.
• Professionally communicate with Account Managers on an ongoing basis to ensure sales processes are effectively completed.
• Identify current location of assets using the Truck Locator App.
• Create Equipment Purchase Orders in the M3 System.
• Effectively communicate across departments to ensure inventory is available to fulfill sales opportunities.
• Research and analyze data to create reporting as needed by the RAD team.
• Support in maintaining the Disposal Asset Master List and ensure data integrity.
• Accurately analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes and processing.
• Accurately and timely prepare and review operational reports.
• Complete projects as assigned by manager.
• Assist with Rental Asset disposal and inventory issues.
• Perform other tasks as needed.

Requirements

• High school diploma or equivalent.
• Previous experience in a similar role.
• Valid driver’s license required.
• Must be able to pass a pre-employment drug test.
• Extremely detail-oriented and accurate.
• Ability to work in a fast-paced environment, set priorities, and adapt to changing work demands.
• Self-sufficient, driven, and able to meet deadlines and schedules with a strong attendance record.
• Proficient computer skills with the ability to learn new programs quickly.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to work independently and create innovative solutions to problems with minimal direction from supervisors.

Skills

• Knowledge of principles and processes for providing a positive service experience, including internal client needs assessment, meeting quality standards, and evaluating customer satisfaction.
• Strong interpersonal skills and a genuine desire to service clients; ability to maintain a professional demeanor with clients and team members.
• Ability to identify complex problems, review related information, develop and evaluate options, and implement solutions.
• Active listening skills: giving full attention to what others are saying, taking time to understand points being made, asking questions as appropriate, and not interrupting.
• Effective verbal communication to convey information clearly.
• Ability to understand written sentences and paragraphs in work-related documents.
• Use logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Monitor and assess performance of yourself, others, or organizations to make improvements or take corrective action.
• Communicate effectively in writing as appropriate for the needs of the audience.

Working Conditions

• Majority of work performed in an office setting.
• Core office hours are between 8:00 am–5:00 pm, Monday–Friday (flexibility on start/quit time) plus any additional hours/days necessary to meet business demands.

Physical Requirements

• Ability to see things in close proximity, whether through natural or corrected vision.