Sales Operations Specialist
About the role
Work closely with Sales, Product Management, and internal departments to deliver exceptional customer service and support overall customer satisfaction. Serve as a key liaison across cross-functional teams, ensuring effective communication and providing timely project updates to relevant stakeholders. Identify, assess, and monitor risks associated with program activities and implement appropriate actions to mitigate potential risks. Evaluate program performance and present findings and recommendations to management to support continuous improvement and operational effectiveness.
Coordinate activities and support all aspects of the sales operations process, including:
- Preparing and coordinating quotes, proposals, and RFP responses
- Processing and tracking customer orders
- Providing project status updates and coordinating follow-ups
- Supporting invoice processing
- Managing general sales and administrative activities
Take on additional responsibilities and projects as assigned to support business and team objectives.
Requirements
- Exceptional communication and interpersonal skills
- Ability to organize, prioritize, multitask, be flexible, and meet requirements under multiple deadlines
- Customer-oriented mindset
Good to have:
- Bachelor's degree, or 1-2 years of working experience in related fields
- Experience working with clients
- Proficient in Microsoft Office
- Knowledge of information technology (IT) or computer hardware
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k)
- Flexible spending account
- Commuter benefits
- Disability insurance
We also have a perfect location for all types of commuters: AMAX is located right between I-680 and I-880. Warm Springs/South Fremont BART station and bus stops are within a 10-minute walking distance. 5 grocery stores, 6+ coffee/tea places, and numerous restaurants within 1 mile.
About AMAX
Established in 1979, AMAX is a globally recognized leader in GPU-accelerated IT infrastructure, specializing in transforming standard IT systems into advanced, high-performance computing solutions. Catering to industries such as AI, cloud computing, autonomous vehicles, and high-performance computing, AMAX has set benchmarks in innovation, including pioneering liquid-cooled HPC systems for the semiconductor industry. With a global footprint spanning North America, Europe, and Asia, AMAX offers end-to-end services from design and manufacturing to deployment. Committed to addressing the growing demands of AI, AMAX delivers advanced solutions that help organizations achieve their technology goals and drive progress on a global scale.