Sales Operations & Procurement Specialist

Key Responsibilities

• Create price quotations for renewals of existing licenses and maintenance contracts, as well as for straightforward SI (System Integration) projects.
• Create SI invoices through the Navision system.
• Collaborate with the billing team to ensure invoice accuracy and follow up on accounts receivable (AR).
• Respond to customer inquiries on behalf of the sales team.

Procurement & Purchasing

• Obtain quotes, lead times, and specifications as requested by the Sales and/or Engineering departments.
• Prepare and process purchase orders by verifying specifications and pricing, coordinating with purchase planners, and obtaining approval from the requisitioning department.
• Procure ordered items by forwarding orders to distributors/suppliers, and monitoring, tracking, and expediting deliveries.
• Verify receipt of items by comparing goods received against purchase orders, and resolve any shipment discrepancies with distributors/suppliers.
• Process payments by reconciling and forwarding received documentation and invoices for approval.
• Manage vendor quotes, purchase orders, and delivery coordination.
• Provide data, analysis, and reports to support sales team operations as needed.
• Negotiate pricing, volume discounts, and favorable contract terms with software and hardware vendors, while maximizing the utilization of Partner Incentive programs (such as rebates, co-op funds, and deal registration benefits), to achieve year-over-year cost reductions.

Systems & Data Management

• Maintain accurate and up-to-date records in Navision (NAV), including sales data updates and Excel file management.
• Visualize the project base P&L.
• Troubleshoot Navision system errors in coordination with OAIT and Accounting teams.
• Collect, analyze, and summarize purchasing and operational data to support planning and identify trends.

Warehouse Operations

• Manage all warehouse tasks, including shipping, receiving, and inventory management.

Participate in Warehouse Operations

• Participate in KAIZEN initiatives to improve workflows and cross-departmental collaboration.
• Prepare documentation including data analysis reports and operational manuals.
• Perform all other tasks and duties as assigned by your supervisor from time to time.

Required Languages

Japanese and English

Compensation Range

$24.50 - $26.00 per hour